Nurse Manager Operations - Infusion Clinic

Duke University Health System; Durham (NC); On-site; USD 75,000 - 90,000; Full time

Job summary

Duke University Health System, ranked nationally, is seeking a Nurse Manager for the Duke Infusion Clinic. This role involves managing patient care operations, staff coordination, and ensuring compliance with regulatory standards while promoting a culture of quality nursing and patient education.

Benefits

Relocation Assistance

Qualifications

• Bachelor's degree in Nursing required; Master's preferred.
• At least three years of inpatient nursing experience.
• Current or compact RN licensure in North Carolina.

Responsibilities

• Manage multi-specialty nursing services including hiring and performance appraisals.
• Promote patient education and participate in direct patient care activities.
• Collaborate on fiscal planning and optimize nursing resource utilization.

Skills

Clinical Quality Management

Service Orientation

Accountability

Problem-solving

Effective Communication

Team Building

Education

Bachelor's degree in Nursing

Master's preferred

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000+ registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Duke University Health System seeks to hire a Nurse Manager, Operations for Duke Infusion Clinic who will embrace our mission of Transforming Lives Transforming Care.

Summary

Manage and coordinate patient care and personnel needs in a DUHS Clinic; plan, develop, implement, and evaluate ambulatory healthcare services, programs, and activities.

2A Infusion Center - Provides care to outpatients for various non-oncology medication and infusion therapies including iron infusions, biologics, blood products, and other outpatient therapies ranging from 30 minutes to 6 hours. The clinic operates throughout the week with rotational shifts.

Work Performed

• Manage multi-specialty nursing services within a specific clinic, including hiring, orientation, performance appraisals, promotions, scheduling, counseling, and disciplinary actions.
• Collaborate on learning opportunities and skill development for staff.
• Analyze and maintain an effective nursing care delivery system that meets patient and family needs.
• Promote education for patients, families, and the community; participate in direct patient care activities.
• Collaborate to optimize nursing resource utilization, manage equipment and supplies, and monitor maintenance.
• Assess the environment for patient comfort, safety, and regulatory compliance.
• Work with the Health Center Administrator/Nurse Manager on fiscal planning, including staffing and materials.
• Foster exemplary customer service and effective communication.
• Implement quality improvement processes.
• Develop and monitor policies and procedures aligned with the clinic's mission and objectives.
• Manage clinic operations in the absence of the Healthcare Administrator/Practice Manager and be on-call for emergencies.
• Perform other duties incidental to the work.

Knowledge, Skills, and Abilities

• Clinical Quality Management & Service Orientation
• Accountability
• Planning and Prioritization
• Problem-solving & Innovation
• Initiative and Financial Savvy
• Active Listening and Effective Communication
• Talent Acquisition and Development
• Team Building and Conflict Management
• Motivating and Influencing
• Vision and Purpose Management
• Knowledge of regulatory requirements including North Carolina Nurse Practice Act

Minimum Qualifications

Education: Bachelor's degree in Nursing required; Master's preferred.

Experience: At least three years of inpatient nursing experience.

Licenses, Certifications

Current or compact RN licensure in North Carolina, BCLS certification; leadership certification within one year of hire; eligible nurses must complete certification within three months of eligibility.

Duke is an Affirmative Action/Equal Opportunity Employer committed to diversity and inclusion.

Essential physical job functions may apply; accommodations available upon request.