Nurse Manager-Observation Unit, Full-Time Days

Cape Fear Valley Health System; United States; On-site; USD 90,000 - 125,000; Full time

Job summary

Cape Fear Valley Health System seeks a Nursing Manager to lead the 1 North Observation unit, overseeing clinical operations, budgeting, and policy implementation. You will coordinate with interdisciplinary teams to ensure safe, high-quality patient care and regulatory compliance across shifts.

The role requires RN licensure in North Carolina, a BSN, and management experience with a strong focus on patient experience, safety, and performance improvement.

Qualifications

• RN licensure in North Carolina with BSN required; MSN preferred.
• Minimum 2 years clinical management experience, 3–5 years in Med Surg/ED/Urgent Care preferred.

Responsibilities

• Direct, supervise and coordinate unit functions and activities.
• Develop and implement policies to guide service provision.
• Establish collaborative relationships with interdisciplinary team.
• Facilitate team meetings, rounds and communication among patients and staff.
• Ensure compliance with JCAHO, OSHA, and regulatory standards.
• Maintain safety and infection control protocols within the unit.
• Ensure staff competence in equipment use.
• Participate in Performance Improvement activities and quality control.
• Oversee patient flow and discharge coordination to optimize throughput.
• Manage department budgets and strategic plans.

Skills

Leadership

Budgeting

Performance Improvement

Regulatory compliance

Staffing

Crisis management

Interpersonal skills

English proficiency

Education

RN licensure in NC

BSN required

MSN preferred

Job description

Relocation Assistance Available!! Facility Cape Fear Valley Medical Center
Location Fayetteville, North Carolina
Department 1 North Observation
Job Family Management
Work Shift Variable (United States of America)

Summary

Direct, supervise and coordinate the functions and activities of assigned unit(s). Responsible for overall management and coordination of the service to include fiscal resource management, human resource management, capital improvements and quality of services including enhancement of human experience (patient, families and caregivers).

Major Job Functions

• Plan, organize and supervise clinical operations to provide care
• Develop and implement policies and procedures that guide and support the provision of services
• Establish, in collaboration with interdisciplinary team, positive professional relationships
• Facilitate team meetings, daily rounds and communication among patients, families, interdisciplinary team members and contracting agencies
• Establish and maintain mechanisms to monitor continuing compliance with JCAHO, OSHA, and other regulatory/accrediting agencies' standards
• Ensure adherence to safety protocols and infection control measures within the unit
• Establish and maintain mechanism whereby staff members are identified as being competent to safely and effectively utilize the appropriate equipment in their work area
• Assume responsibility for continuously assessing and improving performance via participation in Performance Improvement (PI) activities and Quality Control mechanisms
• Participate in selection of external sources of patient care services when such services are required
• Take necessary steps to determine the complete and accurate charging for patient services rendered as well as monitor, adjust and, where possible, correct negative expense variances
• Develop, implement and evaluate strategic plans and operations via departmental budgets, PI Plan and Management Outcome Plan, focusing on enhancing patient care services
• Collaborate with Care Coordination staff to identify barriers to patient throughput, intervene to eliminate barriers, and facilitate discharges early in the day
• Oversee, facilitate and monitor patient experience, patient throughput and hospital functional capacity through compliance with the Hospital Innovation Project (HIP)
• Other duties as assigned

Minimum Qualifications

Education and Formal Training: Current licensure as a Registered Nurse in North Carolina Bachelor of Science in Nursing (BSN) required Master of Science in Nursing (MSN) or master’s degree in other health related field preferred Nursing certification preferred.

Unit Description

1 North Observation is a 42-bed unit: This includes 30 Observation beds and 12 Inpatient beds. These are all private rooms. Our patients include adult patients with the following diagnosis or treatments: Syncope Transient Ischemic Attack Cellulitis Diabetes Acute Renal Failure/Chronic Renal Failure Pyelonephritis Gastrointestinal Bleed Sickle Cell Crisis Pancreatitis Chronic Obstructive Pulmonary Disease Diverticulitis Hypertension Gastroparesis Asthma Exacerbation Electrolytes Imbalance.

Work Experience

2 years’ clinical experience related to nursing area of management required 1 year of management or management-related experience required 3-5 years of Med Surg, ED or Urgent Care experience highly preferred.

Knowledge, Skills, and Abilities Required

Proficiency in reading, writing, and speaking the English language Demonstrate leadership characteristics Working knowledge of budgets, staffing, Performance Improvement as well as regulatory requirements Strong interpersonal skills Ability to make informed decisions and handle crisis situations effectively Knowledgeable of the NC Nurse Practice Act Knowledge of age-specific considerations for patients served Physical Requirements: Speech and auditory acuity for communication of patient needs Visual acuity for observation of patients Long periods of standing, walking, bending, and lifting Occasional assistance with heavy lifting May be required to work variable shifts on occasion May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material.

Required Licenses and Certifications

RN - Board Of Nursing

Equal Opportunity Employer

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.