Nurse Manager - North End/Charlestown - MGH

Mass General Brigham; Boston (MA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Mass General Brigham is seeking a Director of Nursing to oversee patient care and nursing staff across multiple sites. This leadership role involves ensuring high-quality care, developing operational efficiencies, and fostering a collaborative work environment. Candidates should possess a Bachelor's or Master's degree in Nursing and relevant leadership experience.

Qualifications

• 2-3 years nursing experience required.
• 1-2 years nursing leadership experience preferred.
• Registered Nurse [RN - State License] required.

Responsibilities

• Directs and coordinates service activities of nursing personnel.
• Promotes a safe work environment for patients and staff.
• Evaluates patient care outcomes and implements changes.

Skills

Organizational skills

Interpersonal skills

Critical thinking

Problem-solving

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

1st 90 days will be onsite then the potential for 1 day per week remote
This position is shared between 2 sites (North End & Charlestown)

The Director of Nursing is accountable for the delivery of consistent, high quality patient care and promotion of development and satisfaction of nursing and non-physician clinical staff. S/he will be expected to develop and implement operational efficiencies and ensure compliance with regulatory policies and standards of practice.

This role is an essential leadership position at NEW Health, encompassing patient focused management, personnel management, programmatic/strategic/regulatory involvement, and development of collaborative and team partnerships within the organization.

The Director of Nursing will have lead nurses in each unit managing the day-to-day operations at each site (North End, Charlestown, & Charlestown High School).

PATIENT CARE:
• Promotes an environment that is sensitive to the culturally diverse needs of patients and employees.
• Evaluates the outcomes of patient care; uses patient satisfaction and population health information to recommend and integrate appropriate changes. Manages abnormal PAP tracking program.

SUPERVISION AND QUALITY IMPROVEMENT:
• Serves as co-chair of QI/QA Committee which evaluates quality and safety performance, identifies improvement opportunities, and plans and implements programs for improvement.
• Supervises laboratory services provided at all sites, and phlebotomist staff, in conjunction with the nursing lab supervisor (who handles day to day issues and lab competencies).
• Leads nursing staff meetings.
• Has oversight of the vaccine management program implemented by lead nursing staff.
• Oversees PCMH and Joint Commission Standards for clinical compliance.
• Participates in the collection of clinical data needed for the HRSA Uniform Data System, UDS.

ADMINISTRATION:
• Serves as a member of the Safety Committee and conducts vulnerability rounds with Director of Safety and COO.
• Serves as the Chair of Infection Control Committee, and collaborates with the CMO, clinical staff and committee members to develop, review and implement processes and policies for infection control.
• Conducts clinical Policy/Procedure/Process review and revision/development in conjunction with leadership.
• Orchestrates annual employee flu vaccination program in conjunction with MGH Occupational Health.
• Participates as a key member in preparing for and participating in regulatory surveys (DPH, JC, BPHC).
• Attends meetings (eg Department Head, JC, and Quality and Safety Board meetings) as necessary.
• Participates in strategic planning activities.
• Works on special projects as necessary or as directed by the CMO, CEO and/or the COO.

Job Summary

Summary
Directs, plans and coordinates the service activities and staffing performance of professional nursing and auxiliary nursing personnel in rendering quality patient care. May provide direct patient care.


Essential Functions
Ensure the development, implementation, and evaluation of staff onboarding, training, and education.

Provide ongoing coaching and performance feedback for staff.

Ensures a positive work environment that is safe for patients, visitors and staff.

Coordinating unit activities with other hospital departments of the hospital

Develops and implements staffing plans.


Required for All Jobs
Performs other duties as assigned

Complies with all policies and standards

Does this position require Patient Care (indirect/direct)? Yes

Qualifications

Education

Bachelor's Degree Nursing required or

Master's Degree Nursing preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Registered Nurse [RN - State License] required

Advanced Cardiovascular Life Support [ACLS Certification] preferred

Basic Life Support [BLS] Certificate preferred

Experience

Nursing experience 2-3 years required and

Nursing leadership experience 1-2 years preferred

Knowledge, Skills & Abilities

Strong organizational and interpersonal skills.

Must have excellent critical thinking and problem-solving skills.

Strong commitment to clinical excellence.

Ability to remain calm in stressful situations.

Knowledgeable of the care required by respective age groups for which care is being provided.

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

332 Hanover Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.