Nurse Manager, Ambulatory (2322) - Department of Public Health

City and County of San Francisco; San Francisco (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

An established industry player in public health seeks a Nurse Manager for Ambulatory Care to lead nursing operations and ensure high-quality patient care. This role involves managing nursing staff, overseeing clinical operations, and enhancing healthcare outcomes for diverse communities. The ideal candidate will possess strong leadership and communication skills, with a commitment to equity and inclusion in healthcare. Join a dedicated team focused on improving health services and making a positive impact on the lives of San Franciscans. This is an exciting opportunity to contribute to a vital mission in a dynamic healthcare environment.

Qualifications

• Possession of a valid California Registered Nurse License is required.
• Two years experience as a Registered Nurse in health settings.

Responsibilities

• Directs and manages nursing care during unit operating hours.
• Assesses and evaluates care using patient outcomes data.
• Ensures compliance with regulatory standards.

Skills

Critical Thinking

Communication Skills

Leadership

Patient Care Management

Cultural Sensitivity

Education

Baccalaureate degree in Nursing

Tools

EPIC EMR

OneStaff Staffing Scheduling Systems

Job description

Nurse Manager, Ambulatory (2322) - Department of Public Health

• Job Code and Title: 2322-Nurse Manager
• Fill Type: Permanent Civil Service

1/30/2025 - Amended to reflect updated minimum qualifications.

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening–January 17, 2025
• Application Deadline– The application filing will close on or after February 9, 2025.

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

Positions may be located throughout DPH in Ambulatory Care settings listed on the Ambulatory Care Area Table. The list resulting from this recruitment may be used to fill Nurse Manager, Ambulatory Care positions for the next six months. Current known vacancies include but are not limited to the Population Health Division’s Sexually Transmitted Infection (STI) Prevention Program - This position supervises nurses and health workers, and helps oversee clinical operations at San Francisco City Clinic, the municipal STI clinic.

To apply please complete these two steps:

• Submit an online application by clicking the “Apply Now” button and filling one out

Application notes:

• Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.
• Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.
• Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

The Nurse Manager, Ambulatory Care performs the following essential job functions:

• Directs and manages nursing care on assigned units during unit operating hours;
• Assesses, plans, implements and evaluates care using patient outcomes data;
• Provides clinical leadership within the institution;
• Provides the framework for planning, directing, coordinating, providing, and improving care, treatment and services to respond to community and patient needs and improve health care outcomes;
• Demonstrates excellent communication and critical thinking skills to effectively plan and problem-solve; collaborates with the unit-based Interdisciplinary Team;
• Ensures unit compliance to regulatory standards, represents nursing and primary care in a variety of meetings and committees;
• Maintains, monitors and promotes a patient-centered philosophy which supports the autonomy, dignity and rights of patients and their loved ones;
• Ensures staff coverage for clinic operations for the unit using OneStaff Staffing Scheduling Systems.

The 2322 Nurse Manager, Ambulatory Care performs related duties as required.

Minimum Qualifications

• Possession of a valid California Registered Nurse License
• Possession of a baccalaureate degree from an accredited college and/or university in Nursing, Nursing Administration or a closely related field
• Two (2) years (equivalent to 4,000 hours) of experience as a Registered Nurse in a general acute care hospital, ambulatory clinic, or community/public health setting
• Positions in Population Health Division require the following Special Condition: 12 months of Communicable Diseases Experience

Substitution:

Two (2) years of additional experience as an Assistant Nurse Manager/Charge Nurse in a general acute care hospital may be substituted for the educational requirement.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One-year fulltime employment is equivalent to 2,000 hours. Any overtime hours that you work above 40 hours per week are not included in the calculation to determine fulltime employment.

DESIRABLE QUALIFICATIONS:

• Two (2) years experience, within the last five years, as a Registered Nurse in an ambulatory clinic in Public Health
• One (1) year experience in a supervisory capacity
• One (1) year experience working with patients with HIV and STDs
• One (1) year experience working with patients with tuberculosis
• Experience with LEAN QI
• Experience with EPIC (both use of this EMR and experience with assisting with an EPIC build and Go-Live)
• Demonstrates leadership ability
• Excellent verbal and written communication skills
• Experience providing direction and leadership in the delivery of nursing services
• Knowledge and sensitivity to the health, ethnic and socio-economic factors affecting under-served at risk population
• Critical thinking skills
• Self-directed and innovative
• Second language

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Training and Experience Evaluation: (Weight: 100%):
Candidates that meet the minimum qualifications will be invited to participate in a Training and Experience Evaluation that is designed to measure the knowledge, skills, and abilities in job related areas that have been identified as critical for satisfactory performance in this position.

The link to the training and experience evaluation will be emailed to the address listed on the candidate’s online application. Candidates will be required to respond to the training and experience evaluation in the time frame indicated and must submit the completed questionnaire as directed to have it evaluated. Responses cannot be changed once submitted. Candidates must achieve a passing score on the training and experience evaluation to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

After the confidential eligible list is adopted the department may administer additional selection procedures to make a final hiring decision.

Eligible List Duration:The list resulting from this examination process will be 6 months.


Certification Rule for the eligible list resulting from this examination will be Rule of Ten Scores.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website.]

Additional information regarding Employment with the City and County of San Francisco:

If you have any questions regarding this recruitment or application process, please contact the analyst, Stephen Lee at [emailprotected] or [phone].

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.