Nurse (Clinical Accountability and Metrics)

Indian Health Service; Kayenta (AZ); On-site; USD 75,000 - 105,000; Full time

Job summary

The Indian Health Service Kayenta Service Unit is seeking a Nursing Services Emergency Department case manager to coordinate patient care, assess needs, and ensure timely, quality services. You will work with interdisciplinary teams to plan and follow up on care, discharge planning, and patient education in a busy ED.

Qualifications include a registered nurse license and ED experience; the role emphasizes collaboration, patient safety, and adherence to standards within the IHS system in Kayenta,

Qualifications

• Registered nursing licensure required in a U.S. state.
• 1 year of specialized Emergency Department nursing experience.
• Experience with care coordination and discharge planning.
• Ability to coordinate with multidisciplinary teams.

Responsibilities

• Coordinate ED patient care by managing referrals, discharge planning, follow-up, transportation, and continuity with providers.
• Perform comprehensive nursing assessments, triage, interventions, medication administration, and patient monitoring for all ages in a fast-paced ED.
• Maintain accurate electronic health records and timely documentation of patient care information.
• Collaborate with physicians, teams, community agencies, and insurers to facilitate patient care and decisions.
• Support quality care through performance improvement, disease registries, patient education, and safety compliance.

Skills

Emergency nursing

Case management

Care coordination

Patient assessment

Education

Bachelor's degree in nursing

Tools

Electronic Health Records

Job description

Summary

This position is located in the Kayenta Service Unit, Nursing Services, Emergency Department, Kayenta, AZ. The primary purpose is to provide Emergency Department case management and clinical coordination through patient assessment, care coordination, service integration, follow-up, and evaluation. The position supports continuity of care, improves patient flow, and ensures safe, efficient, and effective healthcare delivery.

Duties

Total Compensation Package

• Coordinate Emergency Department patient care by managing specialty referrals, discharge planning, follow-up appointments, transportation, and continuity of care with internal and external healthcare providers.
• Perform comprehensive nursing assessments, triage, emergency interventions, medication administration, and patient monitoring for pediatric, adult, and geriatric patients in a fast-paced Emergency Department.
• Maintain accurate electronic health records, obtained outside medical records and diagnostic results, and ensured timely documentation and communication of patient care information.
• Collaborate with physicians, multidisciplinary healthcare teams, community agencies, Purchased/Referred Care, and insurance representatives to facilitate patient care, resource utilization, and clinical decision-making.
• Promote quality patient care by participating in performance improvement initiatives, maintaining disease registries, providing patient and family education, and ensuring compliance with nursing standards, patient safety requirements, and organizational policies.

Requirements

Conditions of employment

Selectee may be subject to a probationary period

U.S. Citizenship is required

Selective Service Registration is required for males born after 12/31/1959

This position is covered by a Bargaining Unit.

On-call hours or standby duty may be required.

This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes.

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/.

Background Investigation Requirement

This position requires the successful completion of a federal background investigation as a condition of employment.

A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, & other relevant information to determine suitability for Federal service.

Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability.

Applicants are strongly encouraged to prioritize this requirement & maintain regular communication with their assigned Personnel Security Specialist throughout the process.

Financial Suitability Requirement

This position requires review of the applicant's financial history as part of the personnel security & suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors & satisfy all legal financial obligations prior to applying.

Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service.

Candidates must present 2 valid forms of ID. State-issued ID/Driver's License must be REAL ID-compliant.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Basic Requirement(s)

Education -

A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education (external link), Council on Accreditation of Nurse Anesthesia Educational Programs (external link), Accreditation Commission for Midwifery Education (external link), or an accrediting body recognized by the U.S. Department of Education (external link) at the time the degree was obtained.

Degree from Foreign Nursing School:

Official certification from the Commission on Graduates of Foreign Nursing Schools (external link) is required for individuals who graduated from foreign nursing schools.

Licensure-

For all grade levels and positions, applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.

Minimum Qualifications

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks.

Specialized Experience Include

Professional nursing care in an Emergency Department while coordinating case management, patient referrals, discharge planning, continuity of care, and multidisciplinary collaboration to ensure timely, high-quality patient services. Experience performing comprehensive patient assessments, triage, clinical documentation, patient education, quality improvement activities, and utilizing electronic health records and specialized medical equipment to support safe, effective, and patient-centered care.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)

You will be evaluated for this position in accordance with the OPM Merit Hiring Plan.

As part of the application process, you will be asked to provide short essay responses (200 words or less each) to the following four questions.

• How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the Federal government?
• In this role, how would you use your skills and experience to improve government efficiency and effectiveness?
• How would you help advance the President's Executive Orders and policy priorities in this role?
• How has a strong work ethic contributed to your professional, academic or personal achievements?
• Your responses are optional and will not be scored.
• However, they may be reviewed by hiring managers and agency leadership (or designees) during the evaluation process.
• You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.