Nurse Case Manager (NCM)

KSA Integration, LLC; Wilmington (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Company Match

Professional Development/Tuition Reimbursement

Job summary

KSA Integration, LLC, based in Wilmington, NC, is seeking a Nurse Case Manager (NCM) to support the USARC Psychological Health Program. This full-time role involves clinical case management and health promotion for RC Soldiers, requiring a valid RN license and relevant certifications.

The ideal candidate will have at least two years of experience in a registered nurse case manager position and familiarity with military healthcare systems. KSA Integration offers competitive benefits, including medical and professional development opportunities.

Qualifications

• Minimum 2 years of experience as a registered nurse case manager within the last 3 years.
• Current, valid RN license required in the state of performance.
• Active certification in CCM, CDMS, or other relevant qualifications.

Responsibilities

• Conduct clinical case management assessments for Soldiers.
• Coordinate referrals between TRICARE, VA, and civilian providers.
• Provide health promotion education at various events.

Skills

Clinical case management

Health promotion

Coordination with healthcare systems

Education

Associate Degree of Nursing (ADN)

ACEN- or CCNE-accredited nursing program

Job description

Description

KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: (1) Warrior Readiness, and (2) Warrior Care. We are a rapidly growing government contractor that has built a reputation for focused customer service, on-time performance, and continuous improvement. To demonstrate this, KSA has been awarded the Inc. Best Workplaces award, a prestigious list of businesses recognized for the value placed on company culture, standout worker benefits, and the prioritization of employee well-being, every year from 2019 to 2025. KSA also earned recognition on the Best for Vets List by Military Times from 2019 to 2025 and garnered the Department of Labor “Hire Vets” Platinum Medallion Award from 2021 to 2025.

Position Overview

This position supports the USARC Psychological Health Program as a Nurse Case Manager (NCM). KSA Integration is seeking certified Registered Nurse Case Managers (NCM) to support the U.S. Army Reserve Command (USARC) Psychological Health Program (PHP). NCMs provide clinical case management, health promotion, and consultation services to RC Soldiers across all four USARC Readiness Divisions, working as integral members of the regional PHP team to coordinate care across TRICARE and the VA and support overall RC readiness.

This Position is Contingent Upon Award

Benefits

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

Job Type

Full-time / Exempt | Regional travel required; shift rotation and Battle Assembly weekend availability may be required

Location

Sergeant Thomas J. (TJ) Butler IV Armed Forces Reserve Center (AFRC)

Anticipated Start Date

TBD (contingent upon contract award)

Position Responsibilities

• Conduct clinical case management assessments; develop, implement, and monitor individualized care coordination plans for RC Soldiers with complex medical and behavioral health needs.
• Coordinate referrals and follow-up across TRICARE, VA, and civilian providers; serve as liaison between Soldiers, commanders, and health care systems.
• Provide health promotion education and psychoeducation at Yellow Ribbon Programs, SRPs, resource fairs, and other RC events.
• Consult with Commanders and supervisors on individual Soldier health issues affecting readiness; provide verbal reports to COR within one day and written summaries within one week.
• Participate in critical incident response (TEM, CISI) if qualified; investigate and analyze circumstances surrounding incidents upon the Commander's request and recommend preventive actions.
• Plan and coordinate regional case management meetings; liaise with other behavioral health programs, boards, and directives.
• Maintain accurate case records and documentation in compliance with applicable regulations; submit data for monthly MSR reporting.
• Adapt to varied shift assignments and schedule requirements as directed by RC Command and COR.
• Maintain RN licensure in each state where services are delivered; maintain active case management certification throughout contract performance.

Requirements

• Associate Degree of Nursing (ADN) minimum; graduate of an ACEN- or CCNE-accredited nursing program.
• Current, valid, unrestricted Registered Nurse (RN) license in the state of performance; must obtain licensure in any additional state where telephonic services are provided.
• Active certification in one of the following: Certified Case Manager (CCM – CCMC); Certified Disability Management Specialist (CDMS); Certified Rehabilitation Registered Nurse (CRRN); Certified Occupational Health Nurse (COHN or COHN-S); Advanced Certification in Continuity of Care (ACCC); Certified Rehabilitation Counselor (CRC); Nurse Case Manager (RN-NCM – ANCC); or Care Manager Certified (CMC).
• Minimum 2 years of experience as a registered nurse case manager within the last 3 years.
• Experience in complex organizational environments; familiarity with military culture, TRICARE, and VA health systems strongly preferred.
• Clear LEIE, TRICARE sanction query, and FBI/state background check required.
• U.S. citizenship or authorized work status; ability to obtain CAC (Tier 1 investigation).

Preferred Skills/Experience

• Prior experience supporting military servicemembers, veterans, or RC/National Guard populations.
• Familiarity with TRICARE, VA case management processes, and Soldier Readiness Processing (SRP).

KSA Integration is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. U.S. citizenship or authorized work status required. This position supports a U.S. Army contract (W81K0426RA011) and is contingent upon contract award.