Nurse Case Manager (NCM)

KSA Integration; Wilmington (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with Company Match

Professional Development/Tuition Reimbursement

Job summary

KSA Integration, based in Wilmington, North Carolina, is looking for a Nurse Case Manager to support the U.S. Army Reserve Command's Psychological Health Program. This full-time position entails conducting case management assessments and providing health promotion services to soldiers.

The ideal candidate will hold an ADN, have an active RN license, and possess effective skills in managing complex medical needs. The role offers comprehensive benefits, including medical insurance and a flexible work environment.

Qualifications

• Current, valid, unrestricted Registered Nurse (RN) license.
• Active certification in case management or related field.
• Minimum 2 years nursing experience, preferably case management.

Responsibilities

• Conduct clinical case management assessments.
• Coordinate referrals across TRICARE, VA, and civilian providers.
• Provide health promotion education at various events.
• Maintain accurate case records for monthly reporting.

Skills

Clinical case management

Health promotion education

Liaising with healthcare systems

Documentation compliance

Education

Associate Degree of Nursing (ADN)

Job description

Description

KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: Warrior Readiness and Warrior Care. We are a rapidly growing government contractor recognized for customer service, on-time performance, and continuous improvement. KSA has received the Inc. Best Workplaces award each year from 2019 to 2025, the Best for Vets List by Military Times from 2019 to 2025, and the Department of Labor “Hire Vets” Platinum Medallion Award from 2021 to 2025.

Position Overview

This position supports the U.S. Army Reserve Command (USARC) Psychological Health Program (PHP) as a Nurse Case Manager (NCM). KSA Integration seeks certified Registered Nurse Case Managers to provide clinical case management, health promotion, and consultation services to Reserve Component Soldiers across all four USARC Readiness Divisions.

Position is Contingent Upon Award

Position is contingent upon contract award.

Benefits

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% toward dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

Job Type

Full-time / Exempt | Regional travel required; shift rotation and Battle Assembly weekend availability may be required.

Location

Sergeant Thomas J. (TJ) Butler IV Armed Forces Reserve Center (AFRC).

Anticipated Start Date

TBD (contingent upon contract award).

Position Responsibilities

• Conduct clinical case management assessments; develop, implement, and monitor individualized care coordination plans for RC Soldiers with complex medical and behavioral health needs.
• Coordinate referrals and follow-up across TRICARE, VA, and civilian providers; serve as liaison between Soldiers, commanders, and health care systems.
• Provide health promotion education and psychoeducation at Yellow Ribbon Programs, SRPs, resource fairs, and other RC events.
• Consult with Commanders and supervisors on individual Soldier health issues affecting readiness; provide verbal reports to COR within one day and written summaries within one week.
• Participate in critical incident response (TEM, CISI) if qualified; investigate and analyze circumstances surrounding incidents upon the Commander's request and recommend preventive actions.
• Plan and coordinate regional case management meetings; liaise with other behavioral health programs, boards, and directives.
• Maintain accurate case records and documentation in compliance with applicable regulations; submit data for monthly MSR reporting.
• Adapt to varied shift assignments and schedule requirements as directed by RC Command and COR.
• Maintain RN licensure in each state where services are delivered; maintain active case management certification throughout contract performance.

Requirements

• Associate Degree of Nursing (ADN) minimum; graduate of ACEN- or CCNE-accredited nursing program.
• Current, valid, unrestricted Registered Nurse (RN) license in the state of performance; must obtain licensure in any additional state where telephonic services are provided.
• Active certification in one of: Certified Case Manager (CCM – CCMC); Certified Disability Management Specialist (CDMS); Certified Rehabilitation Registered Nurse (CRRN); Certified Occupational Health Nurse (COHN or COHN-S); Advanced Certification in Continuity of Care (ACCC); Certified Rehabilitation Counselor (CRC); Nurse Case Manager (RN-NCM – ANCC); or Care Manager Certified (CMC).
• Minimum 2 years of experience as a registered nurse case manager within the last 3 years.
• Experience in complex organizational environments; familiarity with military culture, TRICARE, and VA health systems strongly preferred.
• Clear LEIE, TRICARE sanction query, and FBI/state background check required.
• U.S. citizenship or authorized work status; ability to obtain CAC (Tier 1 investigation).

Preferred Skills/Experience

• Prior experience supporting military servicemembers, veterans, or RC/National Guard populations.
• Familiarity with TRICARE, VA case management processes, and Soldier Readiness Processing (SRP).

Equal Opportunity Employer

KSA Integration is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. U.S. citizenship or authorized work status required. This position supports a U.S. Army contract (W81K0426RA011) and is contingent upon contract award.