Nurse Case Manager: Inpatient & ED Care Coordination

The Nemours Foundation; Wilmington (DE); On-site; USD 85,000 - 110,000; Full time

Job summary

The Nemours Foundation is hiring a Nurse Case Manager to coordinate care for inpatients and ED patients in an acute care setting, with emphasis on discharge planning and timely progression of care. You will work with an interdisciplinary team to ensure patient-centered plans, appropriate resource use, and smooth transitions to post-acute services.

Requires RN licensure, diploma/AD (BSN preferred), and 5+ years of clinical/case management experience; certification preferred.

Qualifications

• Diploma/AD required; BSN preferred.
• Active Registered Nurse license in the applicable state(s) (required).
• Case management or utilization management certification (preferred).
• Minimum of five (5) years of progressive clinical experience, including utilization management, case management, or related healthcare operations.

Responsibilities

• Assess inpatient and Emergency Department patients for discharge planning needs, social drivers of health, gaps in care, and access to post-acute services and supplies (e.g., DME, home nursing).
• Collaborate with providers, social work, and the interdisciplinary team to develop and implement patient-centered plans of care and discharge plans, with a clear timeline and estimated discharge date.
• Monitor clinical progression and barriers to discharge; escalate issues to support appropriate level of care, length of stay, and resource utilization.
• Partner with Utilization Management to support medical necessity and correct patient status (inpatient vs. observation/OPER); support denial prevention and appeals through timely, complete clinical documentation, educating providers around medical necessity/denials, and support for peer to peer reviews.
• Identify patients at risk for unsafe transitions, high ED utilization, or readmission; complete transition assessments and coordinates follow-up care and appointments.
• Communicate with patients/families and the care team to address barriers, coordinate services, and adapt plans based on changes in clinical status or goals of care.
• Provide patient/family education on the discharge process, including follow-up needs, and medications/supplies; confirms understanding and documents education as appropriate.
• Initiates and coordinates referrals to internal and community resources to support discharge needs (e.g., home health, DME, transportation, pharmacy). Ensure timely and accurate delivery and fulfillment of discharge resources.
• Coordinates transitions of care with outside hospital/facility case management and care coordination teams, including discharge to home, transfer to another acute care facility, home services, or skilled nursing facility

Skills

Case management

Nursing

Clinical experience

Education

Diploma/AD required

BSN preferred

Active RN license

Job description

The Nemours Foundation is hiring a Nurse Case Manager to coordinate care for inpatients and ED patients in an acute care setting, with emphasis on discharge planning and timely progression of care. You will work with an interdisciplinary team to ensure patient-centered plans, appropriate resource use, and smooth transitions to post-acute services.

Requires RN licensure, diploma/AD (BSN preferred), and 5+ years of clinical/case management experience; certification preferred.