Nurse Case Manager

Actalent; Olathe (KS); On-site; USD 65,000 - 95,000; Full time

Job summary

Actalent is seeking a Nurse Case Manager in Olathe, KS to support care coordination and administrative nursing functions in a provider or payer setting. This non-clinical role focuses on improving communication, documentation, and workflow efficiency without direct patient care.

You will collaborate with care teams, review documentation and care plans, and contribute to population health initiatives while adhering to organizational policies and quality standards.

Qualifications

• Active RN license; Kansas licensure preferred.
• Experience coordinating care, documenting plans, and supporting workflows.
• Strong communication with providers, teams, and external partners.

Responsibilities

• Coordinate care management activities through administrative support and structured workflows.
• Collaborate with providers, care teams, and external partners to support continuity of care processes.
• Review and manage documentation, referrals, and care plans based on guidelines.
• Provide general health education and resource information using approved materials.
• Route patient and provider inquiries to appropriate clinical or operational teams.
• Support workflow efficiency, scheduling alignment, and internal operations.

Skills

RN license

Communication

Care coordination

Documentation

Time management

Education

RN degree

Tools

EMR/EHR

Job description

Job Description

The Nurse Case Manager supports care coordination, administrative nursing functions, and operational workflows in a provider or payer environment. This non-clinical, non-patient-facing role focuses on facilitating communication between care teams, supporting population health programs, and contributing to process and quality improvement initiatives that align with organizational goals. Working within a team-based setting, the Nurse Case Manager enhances internal care processes through coordination, documentation, and collaboration, without performing direct patient care, invasive procedures, or exercising clinical judgment.

Job Title: Nurse Case Manager

Job Description

The Nurse Case Manager supports care coordination, administrative nursing functions, and operational workflows in a provider or payer environment. This non-clinical, non-patient-facing role focuses on facilitating communication between care teams, supporting population health programs, and contributing to process and quality improvement initiatives that align with organizational goals. Working within a team-based setting, the Nurse Case Manager enhances internal care processes through coordination, documentation, and collaboration, without performing direct patient care, invasive procedures, or exercising clinical judgment.

Responsibilities

• Coordinate care management activities through administrative support and structured workflows.
• Collaborate with providers, care teams, and external partners to support continuity of care processes.
• Review and manage documentation, referrals, and care plans based on established guidelines.
• Provide general health education and resource information using approved materials.
• Route patient and provider inquiries to appropriate clinical or operational teams.
• Support workflow efficiency, scheduling alignment, and internal operational processes.
• Serve as a resource to internal teams on systems, coordination workflows, and administrative procedures.
• Contribute to quality improvement initiatives and assist with related reporting.
• Assist with onboarding coordination, scheduling, and team support functions.
• Participate in internal meetings and organizational initiatives to enhance care coordination and operations.
• Perform additional administrative duties as assigned to support healthcare operations.
• Maintain compliance with all organizational policies, procedures, and regulatory requirements.
• Maintain regular attendance and punctuality in accordance with organizational standards.

Essential Skills

• Active, unencumbered Registered Nurse (RN) license, with Kansas licensure preferred.
• Graduate of an accredited RN program.
• Strong communication skills to effectively interact with providers, care teams, internal staff, and external partners.
• Proven coordination and organizational abilities to manage documentation, referrals, and care plans.
• Ability to work in a structured, fast-paced environment with clear workflows and performance expectations.
• Strong time management and problem-solving skills to prioritize tasks and resolve operational issues.
• Cultural awareness and the ability to support diverse populations in a respectful and inclusive manner.
• Understanding of payer and provider operations or population health concepts (preferred).
• 2+ years of experience in care coordination, case management, utilization review, or healthcare operations preferred.
• Experience in payer, outpatient, or administrative healthcare environments preferred.
• Comfort with heavy use of computers, phones, and healthcare systems such as EMR/EHR platforms.

Additional Skills & Qualifications

• Experience providing care coordination and utilization review support.
• Prior leadership or team support experience is a plus.
• Ability to serve as a resource on systems, workflows, and coordination processes.
• Commitment to mission-driven work serving underserved communities.
• Alignment with strong organizational values rooted in purpose, compassion, and community impact.
• Interest in working within a collaborative, values-based environment that emphasizes professional growth and employee well-being.

Work Environment

This is an on-site, office-based role within a provider or payer organization, scheduled Monday through Friday, 8:00 AM to 5:00 PM. The environment is fast-paced and team-oriented, with a strong focus on coordination and administrative support rather than direct patient care. The role involves heavy use of computers, phones, and healthcare information systems such as EMR/EHR platforms, and regular collaboration with internal teams, providers, and external partners. There is no direct patient care, no clinical procedures, and no exposure to clinical treatment environments. Work follows structured workflows and clearly defined performance expectations aligned with operational goals, within a collaborative culture that emphasizes mission-driven work, community impact, and a competitive benefits package that supports professional development and overall well-being.

Job Type & Location

This is a Contract position based out of Olathe, KS.

Pay And Benefits

The pay range for this position is $