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US Indian Health Service, Crownpoint Service Unit, Ambulatory Care Clinic seeks a Patient Care Coordinator/Case Manager to oversee outpatient services, coordinate care across satellite clinics, and collaborate with multidisciplinary teams to ensure timely, patient-centered care.
Requirements include a professional nursing degree and active nursing license; graduation from an accredited program; and demonstrated experience in care coordination, case management, and performance of care-gap
The position is located in the Ambulatory Care Clinic within the Division of Nursing at Crownpoint Service Unit. The facility provides primary care clinic/outpatient services to beneficiaries in the surrounding community. The primary purpose of this position is to serve as a Patient Care Coordinator/ Case Manager for the outpatient clinical services, including the satellite clinics.
A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021). To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Education: A graduate or higher level degree, bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program is required. This education must have been accredited by the Commission on Collegiate Nursing Education, Council on Accreditation of Nurse Anesthesia Educational Programs, Accreditation Commission for Midwifery Education, or an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained.
Degree from Foreign Nursing School: Official certification from the Commission on Graduates of Foreign Nursing Schools is required for individuals who graduated from foreign nursing schools.
Licensure - For all grade levels and positions, applicants must have passed the National Council Licensure Examination. In addition, they must possess a current, active, full, and unrestricted license or registration as a professional nurse from a State, the District of Columbia, the Commonwealth of Puerto Rico, or a territory of the United States.
In addition, to the Basic Requirements, you must also meet the Minimum Qualifications stated below.
Basic Requirements for the GS-11 grade level:
In addition to the above requirements, applicants must meet one of the following requirements:
Your resume must demonstrate at least one full year of professional nursing experience (equivalent to the GS-9 grade level) and possession of a diploma, associate degree, bachelor's degree, or master's degree from a professional nursing educational program.
Coordinates and evaluates patient care and case management services, collaborating with multidisciplinary teams, providers, patients, families, and community resources to develop and implement timely, cost-effective care plans, follow-up services, referrals, education, and treatment interventions. Reviews patient records, care coordination activities, service utilization, and outcomes; identifies and addresses care gaps and facilitates appropriate services to support continuity of care and compliance with established standards and clinical requirements.