Nurse Aide I & Clinical Secretary, Emergency Department Inpatient Services

WakeMed; Raleigh (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Nurse Aide I/Clinical Secretary to join their compassionate team. This role focuses on delivering exceptional patient care while providing necessary secretarial support to ensure a seamless experience for patients and families. By actively engaging in WakeMed's Patient & Family Centered Care model, you will play a crucial role in fostering dignity, respect, information sharing, and collaboration in healthcare delivery. If you are passionate about making a difference in people's lives and thrive in a supportive environment, this opportunity is perfect for you.

Qualifications

• Nurse Aide I certification is required.
• 1 year of healthcare experience preferred.

Responsibilities

• Provide secretarial support to patients and staff for efficient service delivery.
• Support patient care under the direction of the Registered Nurse.

Skills

Patient Care

Communication

Collaboration

Education

High School Diploma or Equivalent

College Courses Nurse Aide

Job description

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer-oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are:

1. Dignity and Respect: Listen to and honor patient and family perspectives and choices;
2. Information Sharing: Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful;
3. Participation: Patients and families are encouraged and supported in participating in care and decision-making at the level they choose;
4. Collaboration: Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care.

The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Nurse Aide I Required

Education

High School Diploma or Equivalent Required - Or College Courses Nurse Aide Required

Experience

1 Year Healthcare Preferred, Nurse Aide I Required