Nurse Aide 1/Clinical Secretary - Med-Surg/Intermediate Care, WakeMed North Hopsital (Full-TIme[...]

WakeMed; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Nurse Aide I/Clinical Secretary to provide essential support to patients and families. This role emphasizes compassionate care, ensuring that patient perspectives are honored and communicated effectively. You will collaborate closely with healthcare professionals to enhance the patient experience, all while upholding the organization's mission to improve community health. Join a team that values dignity, respect, and collaboration in delivering outstanding care. If you are passionate about making a difference in healthcare, this position offers a fulfilling opportunity to contribute to patient well-being.

Qualifications

• Nurse Aide I certification is required.
• 1 year of healthcare experience preferred.

Responsibilities

• Provide secretarial support to patients and staff for efficient service.
• Support patient care under the direction of the Registered Nurse.

Skills

Patient Care

Communication Skills

Collaboration

Customer Service

Education

High School Diploma or Equivalent

College Courses in Nurse Aide

Job description

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are:

1. Dignity and Respect: Listen to and honor patient and family perspectives and choices.
2. Information Sharing: Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful.
3. Participation: Patients and families are encouraged and supported in participating in care and decision-making at the level they choose.
4. Collaboration: Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care.

The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Nurse Aide I Required

Education

High School Diploma or Equivalent Required - Or College Courses Nurse Aide Required

Experience

1 Year Healthcare Preferred. Nurse Aide I Required.