Nurse Account Manager
Dozee
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Job summary
Dozee Health AI seeks an experienced RN/LVN to join our care team focusing on account management, patient monitoring, and clinical governance within our RPM platform. You will coordinate device installations, onboard new patients with physicians, train staff, implement protocols, and ensure compliant, data-driven care across facilities.
This role emphasizes independent work and teamwork, with a mission to improve patient outcomes using AI-powered RPM and early warning systems.
Qualifications
- RN or LVN certification required with at least 5 years of experience.
- Strong clinical background in skilled nursing or long-term care settings.
- Excellent communication and interpersonal skills.
- Proficiency in healthcare technology and electronic health records.
- Ability to work independently and as part of a team.
Responsibilities
- Coordinate device installation and oversee health checks with the installation team.
- Drive project handover from sales and ensure proper implementation; conduct daily device health checks.
- Create and implement clinical protocols.
- Provide on-the-job training for nursing staff, housekeeping and administrative teams; train staff on new features and adoption.
Education
Job description
Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company.We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models
- Facilitate product installation and replacement by coordinating with the device installation team.
- Manage the account handover process from the sales team and drive project implementation. Conduct daily checks for device health and resolve issues
- Create and implement clinical protocol
- Training and Education
- Provide comprehensive on-job training for nursing staff, housekeeping personnel, and administrative teams on product usage.
- Train staff on new product features and drive adoption.
- Ensure new patients are on boarded through a tele-calling process with physicians.
- Implement alert management protocols, including acknowledgement, validation, and escalation.
- Conduct monthly patient data reviews with the nursing director.
- Visit each monitored patient at least once a fortnight, updating notes on the RCM platform
- Implement and present monthly Clinical Governance Reports to facility leadership.
- Attend weekly reviews and planning sessions with the Zonal Account Manager.
- Ensure compliance with all required processes, including activity logging and medical notes.
- Collect and report information on competitor activities within allocated accounts.
- Registered Nurse (RN) or Licensed Vocational Nurse (LVN) certification required. (atleast 5 years of experience)
- Strong clinical background in skilled nursing or long-term care settings.
- Excellent communication and interpersonal skills.
- Proficiency in healthcare technology and electronic health records.
- Ability to work independently and as part of a team.
Dozee is India’s leading AI-Powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration, enabling timely interventions and enhancing patient safety in hospitals, nursing facilities and patient homes. A \"Made in India for the World\" solution, Dozee has pioneered the world’s first non-contact blood pressure monitoring system. Trusted by leading healthcare providers in India, the USA, and Africa, Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.
Dozee is adopted by 300+ hospitals and monitors 16000+ beds across 4 countries. Dozee has monitored over 1 Mn Patients, Delivered 35000+ Life Saving Alerts and Saved 10 Mn+ Nursing Hours.
Science Behind Dozee : Ballistocardiography & Artificial Intelligence
100 Dozee deliver 144 life saving alerts and INR 2.7 Cr of saving - Sattva Study
Dozee saves life of a mother at home
Leading Healthcare Game changers work with Dozee
Introducing Dozee VS
Dozee Shravan - A clinical grade RPM service
From AI Beds to Remote ICUs, Startups are plugging India's health Gaps
Now, You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru Start-Up's 'Shravan'
Dozee Harness AI for Personalised Patient Care
We trust AI everyday - From Google Maps to Smartphones, So why not use it to enhance patient safety in healthcare?
Dozee's AI-Powered System Predicts Patient Deterioration 16 Hours in Advance
Founded : October, 2015
Founders : Mudit Dandwate, Gaurav Parchani
Headquarters : Bangalore, India | Houston, USA | Dubai, UAE
Key Investors & Backers : Prime Ventures, 3one4 Capital, YourNest Capital, Gokul Rajaram, BIRAC (Department of Biotechnology, State Bank of India, and Dinesh Mody Ventures, Temasek Foundation, Horizons Ventures
Stage : Series A+
Team Strength : 280+
Business : Providing Continuum of care with AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) for Hospitals and Home
Certifications & Accreditations : ISO13485:2016 Certified, ISO27001:2022 Certified, CDSCO Registered, FDA510K Cleared for the flagship product Dozee Vitals Signs (VS) measurement system and SOC2 Type II Certified
- Forbes India 30 under 30
- Forbes Asia 100 to Watch
- Times Network - India Health Awards 2024 for AI innovation in Bharat Healthcare tech
- BML Munjal Award for Business Excellence using Learning and Development
- FICCI Digital Innovation in Healthcare Award
- Anjani Mashelkar Inclusive Innovation AwardMarico Innovation For India Award
Disclaimer: Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics
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