NTK Ghost Team Lead- Dock

DSV Air & Sea Inc.; Clarksville (TN); On-site; USD 45,000 - 62,000; Full time

Job summary

DSV Air & Sea Inc. in Clarksville, TN is seeking a Team Lead – Dock to oversee loading/unloading, datacenter equipment handling, and on-site safety operations.

You will supervise dock activities, perform quality checks, manage inventory, and coach team members across shifts, emphasizing accuracy and adherence to procedures. 3–5 years of related experience and strong customer service skills are required.

Qualifications

• 3–5 years of related experience.
• Strong interpersonal and customer service skills.
• Critical thinking and analytical skills for data‑driven decisions.
• Proficiency with computers and awareness of electrical safety protocols.
• Ability to work with live electrical and electronic equipment.

Responsibilities

• Oversee loading and unloading of freight to and from vehicles and containers.
• Perform quality checks on inbound and outbound freight and verify part numbers and quantities.
• Execute daily inventory cycle counts and replenish orders on site at the datacenter.
• Process return shipments using warehouse management systems.
• Oversee placement of server racks and install cabling according to diagrams and schematics.
• Install rack hardware and operate tools and equipment.
• Operate material handling equipment.
• Maintain safety, cleanliness, and 5S standards on site.
• Demonstrate flexibility and cross-training across datacenter departments.

Skills

Team leadership

Customer service

Analytical skills

Data-driven decisions

Computers proficiency

Tools

Warehouse management systems

Job description

Team Lead – Dock

Location: Clarksville, TN and other locations

Division: Solutions

Job Posting Title: Team Lead-Dock – Hiring 9 roles

Time Type: Salary

Responsibilities

• Oversee loading and unloading of inbound and outbound freight to and from vehicles and containers, including management of shipping documents and records.
• Perform quality checks on inbound and outbound freight, verifying part numbers, quantities, and ensuring materials are in pristine condition.
• Execute daily inventory cycle counts and replenish orders for critical spare parts on site at the datacenter.
• Process return shipments of electronic components using multiple warehouse management systems.
• Oversee placement of server racks on the datacenter floor using laser measuring devices with 100% accuracy.
• Populate electronic components and install cabling into server racks following provided diagrams and schematics.
• Install rack hardware using various hand, power, and measuring tools.
• Operate material handling equipment such as straddle stackers, rack movers, and electric pallet jacks.
• Perform and oversee cleanup activities to maintain safety, cleanliness, and 5S standards.
• Push, pull, and lift frequently throughout the workday.

Deliverables

• Daily adherence to safety and process procedures.
• Punctuality and reliability.
• Attention to detail and focus on quality.
• Flexibility and cross‑training across multiple datacenter departments.
• Effective delegation and coaching skills.

Qualifications and Skills

• 3–5 years of related experience required.

• Strong interpersonal and customer service skills; regular interaction with customers and stakeholders on site.

• Critical thinking and strong analytical skills for confident decision making based on data.

• Proficiency with computers and experience with electrical safety, static discharge hazards, and protocols.

• Ability to work with live electrical and electronic equipment and components.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. DSV reserves the right to defer or close a vacancy at any time.

If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail].