NRO - COMM Account Lead

MANTECH; Herndon (VA); On-site; USD 150,000 - 190,000; Full time

Job summary

MANTECH seeks a motivated Account Lead in Herndon, VA to own end-to-end account health, strategy, and outcomes across growth, delivery, and resource management. You will be the primary face of the company to the client and manage senior client relationships while driving operational excellence.

Responsibilities include defining integrated strategy, managing IT projects, and ensuring alignment with NRO COMM Directorate goals.

Qualifications

• Bachelor's degree or equivalent with 15+ years in IT project management or systems engineering.
• Strong leadership and multi-disciplinary team direction.
• Experience with strategic planning and stakeholder negotiation.

Responsibilities

• Define and own the integrated account strategy aligned to priorities and performance outcomes.
• Lead senior client relationships and coordinate across the account.
• Manage IT projects across multiple disciplines within the IT function.
• Oversee account-level performance management, risk mitigation, and course correction.
• Drive account-level revenue, margin, and recompete outcomes.

Skills

IT project management

Systems engineering

Leadership

Strategic planning

Stakeholder management

Financial management

Education

Bachelor's degree or equivalent experience

Job description

MANTECH seeks a motivated, career and customer-oriented Account Lead to join our team in Herndon, VA. As the NRO Communications Systems Acquisition and Operations (COMM) Directorate Account Lead, you will serve as the single owner of the account, accountable for end-to-end account health, strategy, and outcomes across growth, delivery, and resource management. You will act as the primary face of the company to the client and manage senior client relationships while driving operational excellence and business expansion.

Responsibilities Include But Are Not Limited To

• Define and own the integrated account strategy aligned to sector and enterprise priorities and performance outcomes
• Lead senior client relationships and serve as the primary point of coordination across the account
• Manage all aspects of a diverse IT project or multiple IT projects involving multiple disciplines within the IT function
• Ensure disciplined execution against account plans and priorities while evaluating account health and intervening when outcomes are at risk
• Own account-level performance management, escalation, risk mitigation, and course correction
• Employ scrum master techniques in Agile development practices to optimize senior-level delivery and program execution
• Own account strategy, prioritization, and performance outcomes
• Make tradeoff decisions across growth, delivery, margin, and investment at the account level
• Drive accountability for account-level revenue, margin, and recompete outcomes
• Serve as the final point of alignment and escalation for account-level decisions
• Act as the single point of accountability for account outcomes while ensuring Program Managers and portfolio leaders retain delivery responsibilities

Minimum Qualifications

• Demonstrated expertise and operational familiarity within the NRO Communications Systems Acquisition and Operations (COMM) directorate, regarding all facets of complex mission operations.
• Bachelor's degree or equivalent experience with 15+ years of progressively responsible experience in IT project management or systems engineering
• Proven experience managing the financial performance and strategic resource allocation of a business unit or large support function
• Demonstrated leadership experience directing multi-disciplinary teams and resolving high-level organizational challenges
• Experience developing and executing long-term strategic plans for technical programs or organizational entities
• Experience collaborating and negotiating successfully with senior internal and external stakeholders

Preferred Qualifications

• Deep understanding of the NRO mission environment, operational structure, and acquisition processes
• Proven self-starter with exceptional leadership skills and a track record of driving change across an enterprise

Clearance Requirements

• Must have a current/active TS/SCI with Polygraph

Physical Requirements

• Must be able to remain in a stationary position more than 50% of the time.
• Needs to occasionally move about inside the office to access file cabinets and office machinery.
• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations, and must be able to exchange accurate information in these situations.