NRC - Fitness and Wellness Supervisor
Hiring Salary Range: $24.50 - $36.49/hour DOE
Department: Harward Recreation Center
Reports To: Recreation Center Manager
Job Status: Full-Time
FLSA Status: Exempt
Benefits Eligible: Yes
PERSI Eligible: Yes
Work Schedule: Monday through Friday 8:00am - 5:00pm
*This position does not qualify for VISA sponsorship.
POSITION SUMMARY
The principal function of this position is to develop, implement, and supervise a variety of fitness and wellness programs for a diverse customer base and encourage a positive environment for those attending the facility. The work is performed under the supervision and direction of the Facility Manager, but considerable leeway is granted for independent judgment and initiative. The nature of the work performed requires that an employee establishes and maintains effective working relations with the assigned supervisor, city employees, assigned personnel, the facility community, and the public.
ESSENTIAL FUNCTIONS
- Plans, trains, supervises, and evaluates the work performance of all Fitness Trainers and Fitness Coordinators, including interviewing and selecting staff, monitoring and creating work schedules, providing direction/correction/rewards, managing conflict, completing payroll, and ensures the safety of programs and instruction per industry standards.
- Directs training procedures and arranges ongoing trainings and updates for assigned team.
- Plans, organizes, coordinates, implements, and evaluates fitness and wellness programs, including development of safe and effective programs, challenges and events, screening for medical conditions, and new equipment options.
- Oversees the fitness department budget, including payroll, equipment purchases, and adjusting any monthly budget items when needed.
- Oversees the maintenance of all fitness equipment within the facility.
- Provides excellent customer service by fostering positive connections through timely, effective responses to feedback, concerns, needs, and requests from customers and city employees, while actively seeking input.
- Maintains thorough and accurate records including equipment information/issues, attendance/appointment reports, payroll, personnel files, and other required documentation.
- Attends meetings, conferences, workshops, training sessions, and reviews publications and other materials to remain current on principles, practices, certifications, and new developments in the fitness and wellness field.
- Teaches classes and conducts training sessions.
- Assists and promotes programs/events sponsored by the facility.
ADDITIONAL FUNCTIONS
- Maintains skills to instruct customer programs, specialty classes and some group fitness classes.
- Informs manager and designated others of work progress, current and potential problems, and suggestions for new or improved approaches.
- Understands, complies with, and enforces all rules, policies, regulations, and facility etiquette.
- Adapts readily to changes in work assignments, procedures, or schedules.
- Provides information and hands‑on demonstrations on performing work tasks for new employees and ongoing staff development.
- Is punctual and timely in meeting requirements for performance, including attendance standards and work deadlines.
- Regularly communicates and coordinates with relevant stakeholders to enhance the effectiveness and efficiency of interdepartmental operations.
- Assumes responsibility for other duties as required or assigned.
REQUIRED EDUCATION, EXPERIENCE, & LICENSE/CERTIFICATIONS
- Bachelor’s Degree in a related Health or Fitness Field: Required.
- NCCA Personal Training and Group Fitness Instructor Certifications: Required.
- 4+ years’ of experience in the fitness field and supervising others or any equivalent combination of experience, education, knowledge, skills and abilities necessary to perform the work.
- Specialty Fitness Certifications: Preferred.
- CPR/AED and First Aid Certifications: Required.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
- Ability to train assigned team members to interpret, apply, and explain proper exercise techniques and concepts for diverse fitness levels and needs, along with facility procedures and regulations.
- Ability to follow medical provider’s instructions as related to customer’s health and fitness needs and restrictions.
- Ability to effectively interact with a diverse customer base.
- Ability to de‑escalate conflicts through active listening, empathetic communication, and solution‑oriented problem‑solving, while upholding facility standards.
- Ability to foster positive connections with customers and other city employees.
- Ability to quickly learn and apply new skills and knowledge aligned with the facility’s mission and population needs.
- Ability to use integrity, ingenuity, inventiveness, and independent judgment in the performance of assigned tasks.
- Ability to prepare and present accurate and reliable reports containing findings and recommendations.
- Ability to manage multiple business, organizational, and interpersonal changes and stresses in work processes, personnel interactions, supervision, and public dealings, including adaptations in task performance, monitoring, distribution, problem‑solving, and decision‑making.
- Ability to operate a personal computer, using standard or customized software applications relevant to assigned tasks.
WORK ENVIRONMENT
- Work is performed primarily in a recreational facility environment.
REASONABLE ACCOMMODATION STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. A reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
EEO STATEMENT
The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran, disability status or any other characteristic protected by federal, state, or local laws.
DISCLAIMER
The City has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the City reserves the right to change this job description and/or assign tasks for the employee to perform as the City may deem appropriate.
This position may be extended, or it may close before the closing date.