NPI Operations Program Manager

Meta; Sunnyvale (CA); On-site; USD 199,000 - 272,000; Full time

Job summary

Meta’s Reality Labs in Sunnyvale, CA seeks an experienced NPI Operations Program Manager to drive cross-functional execution of new product introductions and mass production for consumer electronics.

You will coordinate with Manufacturing, Engineering, Quality, Supply Chain, Legal and Finance, manage risk, lead on-site bring-up, and push supplier readiness to meet ramp goals. This role emphasizes executive communication and delivering complex programs on time and within cost.

Qualifications

• BS or higher in Business, Engineering, Supply Chain or equivalent
• 8+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device
• Advanced Excel skills
• Knowledge of product features/specifications, manufacturing processes and the supply chain for consumer electronics products
• Experience working with and managing external suppliers and manufacturers
• Experience managing complex projects across multiple functional teams, including milestones, deliverables, and priorities
• Experience communicating project status, risks, and recommendations to cross-functional teams and executives
• Experience navigating ambiguity in a fast-paced environment and prioritizing multiple work streams

Responsibilities

• Manage cross-functional execution of NPI and mass production initiatives for consumer electronics devices, communicating risk and options to leadership
• Establish and lead on-site bring-up and integration activities with internal and external resources
• Drive supplier readiness activities to execute development builds, define capacity and capex requirements
• Assess and communicate risk and status to management and cross-functional leadership
• Lead tactical execution of go-to-market initiatives with cross-functional teams
• Ensure product cost, manufacturability, reliability, quality, and safety goals are met
• Drive Operations toward factory readiness with manufacturing partners (layout, automation, CapEx)
• Work with Product Cost Engineers to track and drive product cost targets through MP

Skills

Operations Program Mgmt

Cross-functional leadership

Problem solving

Excel advanced

Supply chain knowledge

External suppliers management

Project management

Ambiguity navigation

Education

BS or higher in Business/Engineering/Supply Chain

Master's degree (MBA/Engineering)

Job description

The NPI Operations Program Manager (OPM) role at Reality Labs, in the AI Devices team, offers a unique and dynamic opportunity to be at the forefront of advanced consumer electronics product development and mass production. This role is impactful, bridging core product teams with a broad spectrum of functional organizations, including Manufacturing, Engineering, Quality, Supply Chain, Legal, and Finance, as well as external suppliers. The OPM is a key driver in ensuring seamless execution of complex, high-priority initiatives that directly influence the success of innovative products in a fast-paced, evolving environment.

NPI Operations Program Manager Responsibilities:

• Manage cross-functional execution of NPI and mass production initiatives for consumer electronics devices by integrating plans and communicating risk & status clearly and succinctly to management, calling out key issues and presenting options for resolution to Leadership
• Establish and lead on-site bring-up and integration activities, coordinating with both internal and external resources
• Drive supplier readiness activities to execute development builds leading up to ramp, development of process qualifications plans, and defining capacity and capex requirements, clearly identifying deliverables and dependencies
• Assess, analyze, consolidate, and communicate risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums
• Lead the tactical execution of go-to-market initiatives for our products by working closely with key cross-functional teams. Bring point of view to the team, informing and guiding decisions related to these initiatives
• Liaise across cross-functional teams to ensure product cost, manufacturability, reliability, product quality, and safety & compliance performance goals are met
• Drive Operations team towards factory readiness with manufacturing partners to support MP (line layout, automation, capacity, CapEx)
• Work with Product Cost Engineers to track and drive product cost targets through MP

Minimum Qualifications:

• BS or higher in Business, Engineering, Supply Chain/Operations discipline or equivalent experience
• 8+ years' experience in an Operations-focused Program Management role for a Consumer Electronics device
• Proven problem-solving and analytical skills, including advanced skills in Excel
• Knowledge of product features/specifications, manufacturing processes and the supply chain for consumer electronics products
• Experience working with and managing external suppliers and manufacturers
• Experience managing complex projects across multiple functional teams, including defining milestones, tracking deliverables, and aligning stakeholders on priorities and timelines
• Experience communicating project status, risks, and recommendations to cross-functional teams and executive stakeholders in written and verbal formats
• Experience navigating ambiguity in a fast-paced environment and prioritizing multiple competing work streams to maximize impact

Preferred Qualifications:

• Experience managing JDM’s with different models of engagement
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience leading development/delivery of multiple high-volume products
• 12+ years of experience in an Operations-focused Program Management role for a Consumer Electronics device
• Master's degree (e.g. MBA, Engineering, or other relevant field) with experience in management consulting, strategy, business operations, corporate strategy or similar discipline

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today - beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affinity Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$199,000/year to $272,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.