NP: Swank Inboxologist

Christiana Care Health System; Wilmington (DE); Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Generous CME time & allowance

Substantial paid time off and parental

403(b) and retirement plan with match

Job summary

ChristianaCare’s nationally recognized Swank Center for Memory Care and Geriatric Consultation seeks an experienced Nurse Practitioner or Physician Assistant to join as a full-time, remote Memory Care Specialist APC. This virtual role focuses on clinical triage, care coordination, and Epic inbox management, supporting patients with memory disorders and their families.

The ideal candidate will thrive in a collaborative environment, be passionate about dementia care, and bring fellowship training

Qualifications

• Graduated from an accredited NP or PA program with a Master’s or Doctoral degree.
• Board-certified in an NP or PA specialty as listed.
• Active Delaware APRN or PA license or eligible.
• DEA registration and Delaware CSR are required.
• Fellowship in geriatrics or 3+ years of geriatric clinical experience preferred.

Responsibilities

• Manage patient, caregiver, and provider communications via Epic In Basket.
• Triage urgent and semi-urgent memory/neurocognitive concerns.
• Conduct virtual visits and follow-up care between visits.
• Review diagnostics, manage meds, and coordinate treatment.
• Educate patients and caregivers and connect to community resources.
• Collaborate with interdisciplinary team including physicians and nurses.
• Provide coverage during provider absences and scheduling gaps.
• Contribute to improving access, quality, and continuity of care at the Swank Center.

Education

Master's or Doctoral NP/PA program

Fellowship training in geriatrics or 3+ years geriatric clinical experience

FNP board certification

AGNP board certification

AGPCNP board certification

PA-C

PMHNP board certification (if applicable)

Delaware APRN or PA license

DEA registration

Delaware CSR

BLS certification

Job description

ChristianaCare's nationally recognized Swank Center for Memory Care and Geriatric Consultation is seeking an experienced and/or fellowship trained Nurse Practitioner or Physician Assistant to join our team as a full-time (1.0 FTE) virtual Memory Care Specialist Advanced Practice Clinician and Inboxologist.

This unique position combines virtual patient care, clinical triage, caregiver support, care coordination, and population management to improve access for patients living with memory disorders and neurocognitive conditions. The ideal candidate is passionate about dementia care, enjoys working closely with families and caregivers, and thrives in a collaborative environment.

As a Memory Care Specialist APC, you will serve as a dedicated clinical resource for patients and caregivers between scheduled visits, helping address urgent and emerging concerns, coordinating care, and supporting continuity across the patient journey. Through Epic inbox management, virtual care delivery, and interdisciplinary collaboration, you will help ensure patients and families receive timely, expert support when they need it most.

This position also offers the opportunity to help shape and refine an innovative care model designed to improve access, responsiveness, and support for patients with cognitive disorders.

Candidates with specialty or fellowship training are strongly encouraged to apply.

This position exclusively supports patients of the Swank Center for Memory Care and Geriatric Consultation.

Work Schedule

• Full-time, Monday-Friday. No evenings or weekends.
• Primarily remote position following initial onsite onboarding and training in Wilmington, DE

If you're seeking greater work-life balance while practicing at the top of your license, we invite you to explore this exceptional opportunity.

Why ChristianaCare?

• Fully remote Monday-Friday schedule after training with no evening, overnight or weekend call responsibilities
• Autonomy to practice independently while supported by a collaborative interdisciplinary team
• Opportunity to help build and shape an evolving memory care program
• Meaningful work supporting patients with dementia, cognitive disorders, and their caregivers
• Generous Continuing Medical Education (CME) time and allowance
• Substantial paid time off plus 12-week fully paid parental leave
• Opportunities for career growth and professional development
• 403(b) and Defined Contribution retirement plans with employer contributions
• Work within a supportive, collegial environment at one of the region's most respected health systems and memory care programs

Key Responsibilities

• Manage patient, caregiver, and provider communications through Epic In Basket.
• Evaluate and triage urgent and semi-urgent clinical concerns related to memory disorders and neurocognitive conditions.
• Conduct virtual visits and provide follow-up care between scheduled appointments.
• Review diagnostic results, manage medications, and coordinate treatment recommendations.
• Educate and support patients and caregivers while facilitating access to community and specialty resources.
• Collaborate with physicians, APCs, nurses, social workers, and other interdisciplinary team members.
• Provide clinical support during provider absences and scheduling gaps.
• Participate in initiatives that improve access, quality, workflows, and continuity of care within the Swank Center.

Qualifications

Required

• Master's or Doctoral degree from an accredited Nurse Practitioner or Physician Assistant program.
• Board Certification as one of the following:
  • Family Nurse Practitioner (FNP)
  • Adult-Gerontology Nurse Practitioner (AGNP)
  • Adult-Gerontology Primary Care Nurse Practitioner (AGPCNP)
  • Physician Assistant (PA-C)
  • Psychiatric Mental Health Nurse Practitioner (PMHNP) with relevant experience
• Current Delaware APRN or PA license, or eligibility for Delaware licensure.
• DEA registration and Delaware Controlled Substance Registration (CSR).
• BLS certification.
• Fellowship training, advanced specialty training, or a minimum of three years' clinical experience in geriatrics,