**Now Hiring** Reg Rep I, Ins Verification Rep I, Pt Reg/Med Recs Specialist & Scheduler I

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 36,000 - 55,000; Full time

Job summary

Join Sarasota Memorial Health Care System's dedicated team in beautiful Sarasota, Florida. Multiple roles available within the Revenue Cycle, focusing on patient registration, insurance verification, and scheduling. Ideal candidates should have relevant experience in healthcare or customer service and a commitment to ensuring patient satisfaction.

Benefits

Paid Time Off (PTO)

Tuition Reimbursement

Discounted Medical Plans

Flexible Spending Accounts

Life Insurance

Retirement Savings Plan (403b)

Free Parking

On Campus Dining Discounts

Free Wellness Screening

Qualifications

• Minimum of 1-3 years experience in healthcare/customer service depending on the role.
• Strong typing and clerical skills preferred.

Responsibilities

• Assist patients through registration process ensuring a smooth experience.
• Verify insurance benefits and manage scheduling for outpatient services.

Skills

Customer service

Medical terminology

Communication

Flexibility

Education

High School Diploma or GED

Job description

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Job Description

Department

Patient Registration

Job Summary

“Working and Living in Paradise."

Come join us in beautiful Sarasota, Florida as part of our Revenue Cycle team for Sarasota Memorial Healthcare System. Sarasota is the home one of America’s #1 beaches. Located minutes from the beautiful sandy beaches of Florida’s West Coast, our Magnet hospital is continuing to grow and expand! Sarasota Memorial Health Care System is a community-owned regional medical center and leading acute care hospital and named by U.S. News & World Report as one of “America’s Best Hospitals;” ranking above all other Florida institutions in several specialties. These awards combined with our supportive team environment help to ensure your success. At Sarasota Memorial Hospital, you will be a part of a diverse environment where all people are valued and respected.

Do you want to work side by side with highly engaged team members? Do you want to perform on a very high level, consistent with prestigious academic medical centers? Come and join our team!

Required Qualifications

Registration Representative I:

The Patient Registration Representative is responsible for assisting the patient through the registration process while introducing the

patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients,

family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and

improved upon when possible.

• Require a minimum of one (1) year of experience in a health care and/or customer service related industry.
• Require flexibility for weekend, holiday, and other shift work as scheduled.
• Require High School Diploma, GED or Certificate
  
  

Salary Range: $18.00-$25.50/hr

Insurance Verification Representative I

Responsible for obtaining accurate health insurance benefits verification of eligibility status and assist with authorizations using electronic

verification systems or by contacting payers directly to determine level of insurance coverage. Ensures the pre-registration process is

complete for all assigned accounts at least 7 days prior to the scheduled date of service whenever possible. Identifies copayments,

coinsurance, and policy limitations, and advises patient and collects amount before the time of service. Follows up on missing

authorizations. If authorization is not obtained within 48-hours prior to service, contacts patient to advise them of their options for

rescheduling/follow-up with physician's office or proceeding without authorization.

• Require a minimum of one (1) to two (2) years of medical insurance verification / authorizations experience.
• Require a general knowledge of medical terminology.
• Require High School Diploma, GED or Certificate
  
  

Salary Range: $18.70-$28.10/hr

Patient Registration/Medical Records Specialist

The Patient Registration Representative/Medical Records Specialist is responsible for assisting the patient through the registration process

while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as

a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services

are maintained and improved upon when possible. The Specialist is also responsible for assisting with the processing of health information

to include, but not limited to, the assembly of analysis, release of information and processing of medical records.

• Require a minimum three (3) years of experience in a health care and/or customer service related industry.
• Require High School Diploma, GED or Certificate
  
  

Salary Range: $18.00-$25.50/hr

Scheduler I

Professionally interviews and schedules patients for outpatient service including preregistration. Coordinates patient schedules to

maximize patient and physician satisfaction institution-wide. Communicates patient instructions and directions, physician order requirement,

authorization/pre-certification/referral requirement to patients, physician office staff, and other SMHCS personnel. Maintains scheduling and

pre-registration accuracy rate per department standards. Creates estimate for patient financial responsibility and collects co-insurance, co

payment, and deductible as indicated. Initiates process to assure the patient meets the hospital financial policies/guidelines for services to

be rendered and transfers to appropriate departments for more complex situations.

• Require one (1) year of healthcare experience.
• Require High School Diploma, GED or Certificate
  
  

Salary Range: $18.35-$26.75/hr

Preferred Qualifications

• Prefer previous experience in patient interviewing.
• Prefer ability to collect post and balance cash.
• Prefer strong typing and clerical skills to include speed and accuracy.
• Prefer general knowledge of medical insurance and terminology.
  
  

_______

Reputation. Community. Impact. Growth.

Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here.

Recognition

• 5- Star Quality Rating- SMH- Sarasota is the only hospital in Florida to earn the federal Centers for Medicare & Medicaid Services' highest rating every year since its inception.
• 50 Best Hospitals- SMH ranked among U.S. News & World Report's 50 Best Hospitals in two specialties, Rehabilitation and Obstetrics/Gynecology in 2023-2024, and among the nation's top 10% high peformers in 18 other medical specialties, procedures and conditions.
• World's Best Hospitals- SMH- Sarasota has made Newsweek's prestigous list six years in a row, since the global rankings began in 2019.
• "A" for Patient Safety- SMH- Sarasota has earned straight A's since it began participating in the Leapfrog Group's hospital safety survey in 2016.
• Magnet Hospital- SMH has been recognized as a Magnet hospital for the past 20 years by the American Nurses Credentialing Center, a continuous achievement for nursing excellence shared by less than 1% of hospitals nationwide.
• America's Best Employer/Workplace- SMH topped Forbe's list of America's Best Employers, ranking among the top 20% of large employers across all industries in 2024, and #1 healthcare employer in Florida in 2023. The health system also earned a 5-star rating in Newsweek's 2024 list of "America's Greatest Workplaces for Women."
  
  

The Benefits Of Being The Best

Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:

Total Rewards Package

• Paid Time Off (start earning PTO on day one of employment)
• Tuition Reimbursement
• Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
• Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
• Life Insurance
• Competitie rates
• Bonuses offered
• Disability Insurance
• Retirement Savings Plan: 403b
• Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!
• Bereavement Leave
• Free Parking
• On Campus Dining w/ a 10% discount
• Credit Union w/ teller machines on campus
• Direct Deposit
• Free Wellness Screening
• Free confidential counseling services
• Employee Discount Programs
• Recognition Programs
• Referral Programs
• Tremendous growth opportunities for hard workers!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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