Norwegian Speaking Customer Agent For Mercedes - Work Remote In Greece

Mercier Consultancy Group; United States; Hybrid; USD 23,000 - 35,000; Full time

Benefits offered by this job

13th & 14th salary

Relocation package

Performance bonus

Training programs

Health insurance

Job summary

Mercier Consultancy Group is recruiting a Norwegian-speaking Customer Agent for Mercedes to assist Norwegian customers with vehicle features, services, and technical inquiries.

The role requires fluent Norwegian and strong English, with the opportunity to work in Greece and support Mercedes clients across Europe. The company offers relocation support, comprehensive training, and private health cover to successful candidates.

Qualifications

• Fluent or native Norwegian, both spoken and written.
• Strong English communication for international interactions.
• Experience in customer service or advisory roles is valued.
• Familiarity with CRM systems is a plus.

Responsibilities

• Provide exceptional support to Mercedes customers in Norway via phone, email, and chat.
• Handle inquiries, troubleshoot issues, and schedule services while upholding brand standards.
• Update CRM with accurate customer interactions and outcomes.
• Collaborate with internal teams to resolve complex automotive service requests.
• Stay informed about Mercedes models and services to offer accurate guidance.
• Deliver personalized ownership advice to enhance the customer experience.

Skills

Norwegian language

English language

Customer service

CRM experience

Tools

CRM software

Job description

Norwegian Speaking Customer Agent For Mercedes

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating career-defining opportunities that bridge the gap between global professionals and industry leaders.

Job Overview

We are currently seeking a motivated professional for the Norwegian Speaking Customer Agent For Mercedes position in Greece. This role represents an exclusive opportunity to represent a world-renowned automotive giant while enjoying the vibrant lifestyle that comes with finding one of the best Norwegian-speaking jobs in Europe.

Key Responsibilities

• Deliver exceptional customer support to Mercedes owners in Norway regarding vehicle features and services.

• Manage inquiries via phone, email, and live chat, maintaining the prestigious brand image of the automotive industry.

• Assist clients with technical troubleshooting, service scheduling, and general product information.

• Maintain accurate records of customer interactions within our CRM to ensure high-quality service standards.

• Collaborate with internal departments to resolve complex automotive service-related issues efficiently.

• Stay up-to-date with the latest developments, models, and technological innovations in the Mercedes automotive fleet.

• Provide personalized advice to enhance the ownership experience for all Mercedes clients.

• Native or fluent Norwegian (spoken and written) is mandatory.

• Excellent proficiency in English for international communication.

• Valid EU passport or work permit for Greece.

• Strong passion for the automotive industry and a customer-centric mindset.

• Exceptional problem-solving skills and attention to detail.

• Experience in customer service or a similar advisory role is highly valued.

What We Offer

• Competitive Monthly Salary.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus included.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training programs to ensure your success in the automotive sector.
• Comprehensive Private Health Insurance.
• And Much More

Life in Greece

Embarking on your career with one of our Norwegian-speaking jobs means embracing the stunning beauty and rich culture of Greece. With its world-famous Mediterranean climate, sun-drenched coastlines, and historic heritage, Greece offers an unparalleled quality of life for international professionals seeking both growth and adventure.

When you accept this Norwegian Speaking Customer Agent For Mercedes position in Greece, you are choosing a lifestyle defined by exquisite cuisine, social warmth, and a thriving expat community. Our relocation support makes your move to Greece effortless, allowing you to settle in quickly and start your journey as part of our elite team. Discover why thousands of professionals are choosing jobs in Greece for their next big career move.