Norwegian Speaking Customer Agent For Mercedes - Work Remote In Greece

Employers from Greece; United States; Remote; USD 23,000 - 31,000; Full time

Benefits offered by this job

Relocation package

Training programs

Health insurance

Bonus / extra salaries

Paid training

Job summary

Mercier Consultancy Group is seeking a Norwegian Speaking Customer Agent for Mercedes in Greece. You will deliver exceptional support to Mercedes owners in Norway via phone, email, and live chat, handling product information, troubleshooting, and service scheduling while maintaining the prestigious brand image.

The ideal candidate is native or fluent in Norwegian, has strong English skills for international communication, and holds an EU passport or Greece work permit.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Excellent English for international communication.
• EU passport or Greek work permit required.
• Experience in customer service or advisory role is valued.

Responsibilities

• Deliver exceptional customer support to Mercedes owners in Norway via phone, email, and live chat, maintaining the brand image.
• Assist clients with technical troubleshooting, service scheduling, and general product information.
• Maintain accurate records of customer interactions in the CRM to ensure high-quality service standards.
• Collaborate with internal departments to resolve complex automotive service-related issues efficiently.
• Stay up-to-date with Mercedes developments, models, and technological innovations in the automotive fleet.
• Provide personalized advice to enhance the ownership experience for Mercedes clients.
• Manage inquiries and ensure timely responses across channels.

Skills

Norwegian language proficiency

English proficiency

Customer service experience

Problem-solving

Attention to detail

Communication skills

Job description

at Mercier Consultancy Group

Norwegian Speaking Customer Agent For Mercedes

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on facilitating career-defining opportunities that bridge the gap between global professionals and industry leaders.

Job Overview

We are currently seeking a motivated professional for the Norwegian Speaking Customer Agent For Mercedes position in Greece. This role represents an exclusive opportunity to represent a world-renowned automotive giant while enjoying the vibrant lifestyle that comes with finding one of the best Norwegian-speaking jobs in Europe.

Key Responsibilities

• Deliver exceptional customer support to Mercedes owners in Norway regarding vehicle features and services.
• Manage inquiries via phone, email, and live chat, maintaining the prestigious brand image of the automotive industry.
• Assist clients with technical troubleshooting, service scheduling, and general product information.
• Maintain accurate records of customer interactions within our CRM to ensure high-quality service standards.
• Collaborate with internal departments to resolve complex automotive service-related issues efficiently.
• Stay up-to-date with the latest developments, models, and technological innovations in the Mercedes automotive fleet.
• Provide personalized advice to enhance the ownership experience for all Mercedes clients.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory.
• Excellent proficiency in English for international communication.
• Valid EU passport or work permit for Greece.
• Strong passion for the automotive industry and a customer-centric mindset.
• Exceptional problem-solving skills and attention to detail.
• Experience in customer service or a similar advisory role is highly valued.

Benefits

What We Offer

• Competitive Monthly Salary.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus included.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training programs to ensure your success in the automotive sector.
• Comprehensive Private Health Insurance.
• And Much More...

Life in Greece

Embarking on your career with one of our Norwegian-speaking jobs means embracing the stunning beauty and rich culture of Greece. With its world-famous Mediterranean climate, sun-drenched coastlines, and historic heritage, Greece offers an unparalleled quality of life for international professionals seeking both growth and adventure.

When you accept this Norwegian Speaking Customer Agent For Mercedes position in Greece, you are choosing a lifestyle defined by exquisite cuisine, social warmth, and a thriving expat community. Our relocation support makes your move to Greece effortless, allowing you to settle in quickly and start your journey as part of our elite team. Discover why thousands of professionals are choosing jobs in Greece for their next big career move.