Northwest Stadium - Crossing Guard

BEST Crowd Management; Landover (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals to join their Guest Services team as Crossing Guards. In this part-time role, you will provide exceptional customer service, assist event attendees, and ensure a safe and enjoyable experience. Ideal candidates will possess strong communication skills and a passion for helping others. This is a fantastic opportunity to be part of a dynamic team while enjoying flexible scheduling and opportunities for career growth. If you thrive in a fast-paced environment and are committed to excellence, this role is perfect for you.

Benefits

Flexible Scheduling

Career Growth Opportunities

Training and Development Programs

Supportive Work Environment

Qualifications

• Previous experience in customer service or hospitality is advantageous.
• Must be at least 18 years old and physically fit for the role.

Responsibilities

• Provide outstanding customer service to event attendees.
• Assist guests with crossing streets and ensure safety.

Skills

Customer Service

Communication Skills

Problem-Solving

Interpersonal Skills

Education

High School Diploma or Equivalent

Some College Education

Job description

Join to apply for the Northwest Stadium - Crossing Guard role at BEST Crowd Management

Job Title: Northwest Stadium – Crossing Guard
Company: BEST Crowd Management
Location: Greater Landover, MD
Pay: $17 / hr
Job Type: Part-time

Summary

Join the dynamic and customer-focused team at BEST Crowd Management as a Crossing Guard member. As a part of our Guest Services team, you will play a crucial role in providing exceptional service and creating memorable experiences for event attendees. We are seeking enthusiastic, reliable individuals who are passionate about delivering outstanding customer service.

Responsibilities

• Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs.
• Assist guests with crossing designated crosswalk points on roads that lead to the stadium.
• Monitor event areas to ensure cleanliness, organization, and compliance with venue policies.
• Answer questions and provide information about the event, facilities, and amenities for guests.
• Guide and direct guests to appropriate gate locations based on the geographic location of street assignments.
• Direct guest inquiries to the appropriate Supervisor or staff location as needed.
• Collaborate with event staff, vendors, and team members to ensure smooth event operations.
• Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees.
• Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence.

Requirements

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in customer service, hospitality, or event-related roles is advantageous.
• Excellent communication and interpersonal skills to interact effectively with diverse individuals.
• Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations.
• Flexibility to work outside in various weather conditions, work evenings, weekends, and holidays based on event schedules.
• Physical stamina to stand, walk, and engage in physical activities for extended periods.
• Demonstrated reliability, punctuality, and a strong work ethic.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Take advantage of opportunities for career growth and advancement within the company.
• Enhance your skills and knowledge through training and development programs.
• Benefit from flexible scheduling options to accommodate your personal needs.
• Be part of a positive and supportive work environment that values diversity and inclusion.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.