Northeast Operations Manager

AMN Healthcare; Lincoln (NE); Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare company is seeking a Regional Operations Manager to oversee multiple oral surgery practices in the Northeast. The role requires strong leadership in operational excellence, patient care, and team development. Candidates should have 5+ years of experience in dental practice operations and the ability to drive growth and optimize performance. The position offers significant travel opportunities and comprehensive benefits.

Benefits

Health, Dental, Vision with HSA Option

Paid Life Insurance

401k with Company Match

Paid Time Off and Sick Leave

Short/Long Term Disability

Employee Assistance Program

Paid Parental Leave

Qualifications

• 5+ years of experience in dental practice operations, including multi-site or regional leadership.
• Demonstrated success in driving operational performance and team development.
• Deep understanding of dental workflows, oral surgery procedures, and patient care standards.

Responsibilities

• Support practice administrators to optimize workflow and patient satisfaction.
• Monitor KPIs and financial performance; address areas for improvement.
• Lead operations of multiple oral surgery practices.

Skills

Dental practice operations

Team development

Financial acumen

Strong communication skills

Strategic thinking

Data analytics

Education

Bachelor’s or advanced degree in business, healthcare administration, or related field

Tools

Practice Management Software systems

Microsoft Office Suite

Job description

Regional Operations Manager - Northeast

Location: Remote based out of PA, NJ, MA preferred, with up to 75% travel across the Northeast including Virginia, Delaware, Pennsylvania, New Jersey, Connecticut, Massachusetts, New Hampshire, and Maine.

Position Highlights:

Paradigm Oral Health is seeking a dynamic and results-driven Regional Operations Manager to support our growing network of oral surgery practices throughout the Northeast. You will play a pivotal role in overseeing the patient experience, practice efficiency, regional growth and success of multiple oral surgery practices. Reporting to the Regional Director, this role is ideal for a strategic leader passionate about operational excellence, team development, and delivering exceptional patient care.

Role and Responsibilities:

• Provide guidance and support to practice administrators and staff to optimize workflow, patient satisfaction, and overall productivity.
• Monitor key performance indicators (KPIs) and financial performance. Take proactive measures to address any areas for improvement.
• Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.
• Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.
• Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.
• Provide ongoing coaching, mentorship, and professional development opportunities to practice administrators and staff to foster a culture of excellence and continuous improvement.
• Conduct performance evaluations and provide feedback to drive individual and team growth and development.
• Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.
• Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.
• Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.
• Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.
• Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.
• Performs other related duties as required

Qualifications:

• 5+ years of experience in dental practice operations, including multi-site or regional leadership
• Demonstrated success in driving operational performance and team development
• Strong financial acumen, including experience with budgeting, revenue cycle management, and P&L management
• Deep understanding of dental workflows, oral surgery procedures, and patient care standards in specialty practices
• Thorough understanding of healthcare regulations, compliance requirements, and industry/market trends
• Excellent communication, coaching, and team-building skills, with the ability to inspire and motivate teams towards common goals
• Strategic thinker with the ability to manage both day-to-day operations and long-term initiatives
• Proficiency in Practice Management Software systems and Microsoft Office Suite
• Based in the Northeast and able to travel up to 75% within the assigned region
• Experience specifically within oral surgery specialty practices is preferred
• Background in scaling operations during periods of rapid growth
• Experience with KPI tracking and the use of data analytics in decision-making
• Bachelor’s or advanced degree in business, healthcare administration, or related field

Who We Are:
Paradigm Oral Health is dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with their general dentist. Our vision is global leadership in oral health, focusing on outstanding patient experiences and industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with referring dentists.

What We Offer:
We prioritize your personal and professional well–being, covering aspects from health to financial and social welfare.

• Health, Dental, Vision, with HSA Option
• Paid Life Insurance
• Accident and Hospital Indemnity Insurance
• Paid Time Off and Sick Leave
• 401k with Company Match
• Short/Long Term Disability
• Employee Assistance Program
• National Discount and Rewards Marketplace
• Paid Parental Leave