North America Quality Systems Manager

Entegris, Inc.; Billerica (MA); On-site; USD 102,000 - 150,000; Full time

Benefits offered by this job

401(K) match

Health, dental, vision insurance

Flexible schedule

PTO

Education assistance

Job summary

Entegris is seeking a North America Quality Systems Manager to lead a regional team of Quality Systems Engineers and partner with site and cross- functional teams. You will drive QMS development and improvement across North America while supporting advanced semiconductor manufacturing globally.

The role requires 10+ years in manufacturing with quality experience, onsite presence four days a week, and up to 15% travel. ISO 9001 or similar knowledge and auditor experience are preferred.

Qualifications

• Bachelor’s degree in Chemical, Mechanical, or Electrical Engineering or related technical field.
• At least 10 years of manufacturing experience with quality management systems.
• Ability to plan and manage projects with cross-functional teams.
• Strong communication and relationship-building skills across dispersed sites.
• Experience mentoring quality professionals and leading audits.

Responsibilities

• Manage and develop the North America Quality Systems team across regional sites.
• Collaborate with Operations, Quality, and leaders to improve QMS maturity.
• Identify quality system needs across North America and implement practical solutions.
• Coordinate internal and registrar audits, customer audits, and internal assessments.
• Support CAPA, RCA, and problem-solving activities to improve process performance.
• Lead global quality system projects and demonstrate Entegris PACE values.

Skills

Project management

Cross-functional collaboration

Team leadership

Communication

Travel readiness

Education

Bachelor’s degree in Chemical, Mechanical, or Electrical Engineering

Tools

FMEA

8D problem solving

Root Cause Analysis (RCA)

CAPA

Statistical Process Control (SPC)

Measurement System Analysis (MSA)

ISO 9001 knowledge

Job description

Job Title: North America Quality Systems Manager Job Description: Job Overview: Join the Entegris Quality Systems team to help strengthen quality system processes and support operational excellence across North America. In this role, you will manage a regional team of Quality Systems Engineers, partner with site and cross-functional teams, and support quality system development and improvement in a dynamic, fast-paced environment. Your expertise will help improve process effectiveness and consistency, supporting the manufacture of advanced semiconductor devices worldwide.

In this role you will:

• Manage and support the North America Quality Systems team, providing direction and development for Quality Systems Engineers supporting regional sites.
• Partner with Operations, Quality, and cross-functional leaders to strengthen quality management system effectiveness and maturity through planning, deployment, improvement, and evaluation.
• Identify quality system needs across North America sites and recommend practical solutions using cross-functional input, metrics and key performance indicators (KPIs), audits and assessments, direct observation, and structured problem-solving.
• Coordinate and support quality system audit activities, including internal assessments, registrar audits, customer audits, and supplemental internal audits, within the established Quality Systems support model.
• Support cross-functional leaders, process owners, and corrective and preventive action (CAPA) assignees in applying best practices and improving quality management system (QMS) maturity.
• Lead or contribute to global quality system projects that improve process performance and strengthen quality practices across Entegris.
• Demonstrate Entegris PACE values through effective planning, execution, continuous learning, accountability, and teamwork.

Qualifications and experience:

• Bachelor’s degree in Chemical, Mechanical, or Electrical Engineering, or a related technical field.
• At least 10 years of manufacturing experience with significant involvement in quality management systems, quality assurance, or quality engineering.
• Demonstrated ability to plan and manage projects.
• Strong initiative, organizational skills, and consistent follow-through.
• Ability to communicate clearly, build effective working relationships, and influence cross-functional teams.
• Experience collaborating effectively with geographically dispersed teams.
• Working knowledge of quality and problem-solving tools, including Failure Mode and Effects Analysis (FMEA), 8D problem-solving, Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA), Statistical Process Control (SPC), and Measurement Systems Analysis (MSA).
• Ability to travel up to 15% to North America sites.
• Ability to work onsite at least four days per week.
• Working knowledge of ISO 9001 or comparable quality management system standards (IATF 16959, AS9100, ISO 13485) preferred.
• Internal auditing experience and/or auditor certification preferred.
• Experience managing and developing a team of quality professionals preferred.

Your success will be measured by:

• Effective contributions and support to project teams and site partners.
• Demonstrated improvement in quality system maturity across North America sites.
• Achievement of defined qualitative or quantitative project objectives, where applicable.
• Consistent demonstration of Entegris PACE values: Teamwork, Accountability, Creativity and Excellence.

What We Offer

Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

Compensation:

The salary range for this position is $101,500 - $150,000 per year. Final offers will be based on the candidate's overall skills and qualifications for the role.

• Generous 401(K) plan with an impressive employer match
• Excellent health, dental and vision insurance packages to fit your needs
• Flexible work schedule and 11 paid holidays a year
• Paid time off (PTO) policy that empowers you to take the time you need to recharge
• Education assistance to support your learning journey
• Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

At Entegris, we want you to be part of our culture, which values your unique talents, skills, and experiences. We believe what we do is as important as how we do it. People at our company bring their true selves to work, and are appreciated not only for what they do, but for who they are. This plus the technical complexity of our products and solutions means you can be sure your work is both challenging and changing the world for the better.

Learn more about why people enjoy working at Entegris.