North America Implementation Engineering Lead

EngineersOfAI; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Adyen in New York is seeking an experienced Team Lead, Implementation to guide a group of Implementation Engineers in North America. You will mentor, plan workloads, and ensure successful integrations for online payments, in-person payments, marketplaces, and more.

You’ll partner with cross-functional teams, manage escalations, promote a collaborative culture, and scale the team while preserving Adyen’s culture.

Qualifications

• 2+ years leading teams of implementation engineers or equivalent.
• Experience managing projects in professional services, finance, or tech.
• Ability to drive global process changes and establish tools/processes.

Responsibilities

• Lead a team of implementation engineers to deliver robust integrations and a great customer experience.
• Serve as escalation point and coaching partner for the team.
• Foster an inspiring, collaborative environment with open communication.

Skills

Team leadership

Implementation leadership

Global collaboration

Job description

Adyen in New York is seeking an experienced Team Lead, Implementation to guide a group of Implementation Engineers in North America. You will mentor, plan workloads, and ensure successful integrations for online payments, in-person payments, marketplaces, and more.

You’ll partner with cross-functional teams, manage escalations, promote a collaborative culture, and scale the team while preserving Adyen’s culture.