Nordtrack Product Specialist

Metso Corporation; Brookfield (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading global technology company is seeking a Nordtrack Product Specialist to support the product line by providing technical and sales expertise. You will drive business development initiatives and enhance customer satisfaction across North America, with a hybrid work model that includes travel requirements. The ideal candidate must have solid knowledge of the crushing and screening business and excellent communication skills. Join us to be part of a greener future.

Benefits

Occupational healthcare

Mental well-being services

Flexible work arrangements

Competitive salary

Global incentive programs

Qualifications

• Skilled in navigating matrix organizations and driving initiatives across teams.
• Experience with tools such as Bruno, SAP, and pricing systems.
• Nice to have: Experience in commissioning and technical training delivery.

Responsibilities

• Provide technical and sales support for the Nordtrack product portfolio across the Americas.
• Guide market development strategies and identify growth opportunities.
• Support Order Desks with equipment and spare/wear parts inquiries.
• Conduct and support product and sales training sessions.
• Organize and participate in new product launches and customer visits.

Skills

Technical support

Sales expertise

Excellent communication skills

Problem-solving skills

Knowledge of crushing and screening business

Ability to influence stakeholders

Tools

Bruno

SAP

Job description

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Nordtrack Product Specialist

Primary Location:

Brookfield, WI, US

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date:

Introduction

We are seeking a Nordtrack Product Specialist (NPS) to join our DMO Americas team. You will be responsible for supporting the Nordtrack product line by providing technical and sales expertise to internal teams and distributor partners. This involves driving business development initiatives, supporting product competitiveness, and ensuring customer success across the region. Your role plays a crucial part in expanding Nordtrack’s market presence and enhancing customer satisfaction, which will positively impact sales growth and product performance. In this position, you will report to the Head of Capital Equipment, USA and Canada.

This position is a remote position but must reside within the USA or Canada, preferably near an international airport. However, it involves up to 60% travel, primarily within North America with occasional trips to Latin America.

Team You Belong To

You will join a team of crushing and screening product experts who are passionate about delivering high-quality solutions and driving growth across the Americas. Our team is currently developing strategies to expand Nordtrack product sales and enhance aftermarket support, while also working on technical training and product launches.

We work closely with internal stakeholders such as the Metso and MPP Business Lines, Order Desks, Engineering, and Field Service teams, as well as external distributor partners. Our team culture is all about collaboration, customer focus, and continuous improvement. The members of our team are located across North and Latin America.

What You’ll Do

• Provide technical and sales support for the Nordtrack product portfolio across the Americas.
• Guide market development strategies and identify growth opportunities.
• Support Order Desks with equipment and spare/wear parts inquiries.
• Conduct and support product and sales training sessions.
• Organize and participate in new product launches and customer visits.
• Collect and communicate market intelligence to influence product development.
• Coordinate with internal teams to resolve technical issues and manage special customer requests.
• Monitor product quality, performance, and engineering changes, ensuring timely communication and updates.

Who You Are

• Skilled in navigating matrix organizations and driving initiatives across teams.
• Solid knowledge of crushing and screening business, aggregates, and recycling applications.
• Excellent communication, organizational, and problem-solving skills.
• Ability to influence stakeholders and drive results collaboratively.
• Experience with tools such as Bruno, SAP, and pricing systems.
• Safety-conscious and committed to Metso’s values and leadership principles.
• Nice to have:Experience in commissioning and technical training delivery.
• Nice to have: Strong technical understanding of McCloskey-brand track-mounted equipment and market applications.

What’s in It for You

An inspiring purpose – Be part of transforming the industry and enabling sustainable modern life through innovative solutions.
Wellbeing and safety – Access to occupational healthcare, mental well-being services, and healthy living rewards.
Compensation and rewards – Competitive salary, global incentive programs, and benefits tailored to your region.
Hybrid working possibilities – Flexible work arrangements to support work-life balance.
A thriving culture – Inclusive, courageous, and caring culture that empowers you to reach your full potential.
Extensive learning opportunities – Internal mobility, mentoring, education assistance, and global career development.
Worldwide support – Collaborate with peers across the globe through open and honest communication.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.