Nordic Staff/Instructor Level I

Sundance Mountain Resort; Utah; On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Employee discounts

Training & development

Supportive team environment

Active Season Pass

Job summary

Sundance Mountain Resort is seeking a Nordic Center staff/instructor Level I. The role includes greeting guests, guiding them through the Nordic program, selling tickets and merchandise, handling payments, and managing equipment rentals.

The position requires training and instruction of Nordic lessons to beginners and intermediate skiers, working flexible shifts, and weekend/holiday availability. Seasonal, part-time or full-time options are offered, with a non-exempt hourly status.

Qualifications

• High school diploma or GED or equivalent experience.
• Previous instruction and customer service experience preferred, ski industry background helpful.

Responsibilities

• Greet guests at the Nordic Center.
• Provide information on Nordic Program and trails.
• Assist guests with tickets, maps, and merchandise.
• Rentals, demo equipment and cash/credit transactions.
• Instruct Nordic lessons up to Level I (beginner to intermediate).
• Maintain rental gear and conduct basic snow safety/maintenance.

Skills

Customer service

Nordic skiing

Ski instruction

Cash handling

Education

High school diploma or GED

Job description

Job Title: NORDIC CENTER STAFF/INSTRUCTOR Level I

Department: Nordic Center

Rate of Pay: $17.00/Hour

Shift: Variable Shifts 8:30am-5:30pm, till 10pm on Night Skiing events

WEEKENDS & HOLIDAYS REQUIRED

Part-Time, Full-Time Seasonal Position

FLSA Status: Non-Exempt/Hourly

SUMMARY

Assists in all aspects of the Nordic Center operation.

Key Responsibilities

• Greet guests upon arrival at the Nordic Center.
• Assists guests with information on the Nordic Program.
• Assist guests with purchasing trail tickets and provide area maps.
• Share the Sundance story of land preservation and environmental commitment as the opportunity arises.
• Assist guests with purchasing merchandise.
• Retail sales-hard and soft goods. Rental and demo equipment disbursement.
• Handle cash/credit card transactions with the register.
• Maintenance of all rental equipment, specifically, waxing using the belt waxer.
• Ski instructor and tour guide.
• Schedule and teach Nordic lessons. A level I will be able to teach beginning Classic through intermediate Classic.
• Uphold Sundance's zero tolerance standard for sexual abuse and molestation by following protocols to protect students from inappropriate behavior by staff members, guests, and other students.
• Snow removal off facility and roofs.
• Night skiing- Be available during Full Moon or Custom program operations to facilitate in equipment rentals, trail pass sales and closing operations. Availability until 10 pm. Most operational evenings.
• Snowmobile operation- Basic knowledge of how to operate snowmobile in the event staff must act as a Medical First Responder or participating in Lost Skier Protocol.
• Ski Trail Maintenance/Shoveling and or pruning.
• Support on-mountain recycling program.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Previous instruction and customer service experience required, preferably in the ski industry. Preferred areas of education; Recreation and Sales. Preferred area of experience; Coaching.
• Employees are required to have the ability to Nordic ski.
• Track experience and knowledge of Nordic equipment preferred.
• Operate 2-way radios for communication to other staff.
• While performing the duties of this job, the employee is regularly required to stand, walk, snowshoe, cross-country ski, and reach with hands and arms, use hands to finger, handle, or feel. The employee is frequently required to stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move more than 100 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision. Employee will occasionally pick up fallen students.
• Must be at least 16 years of age or older.

Work Environment

While performing the duties of this Job, the employee is frequently exposed to outside winter weather conditions. The employee is occasionally exposed to cold, wet and/or humid conditions for much of the day. The employee will sometimes work with moving mechanical parts. The noise level in the work environment is usually low to moderate.

Benefits

• Employee discounts on dining and resort amenities.
• Training and development opportunities to enhance your skills and career growth.
• Supportive team environment focused on collaboration and personal development.
• Active Season Pass

Disclaimer

This is a general description of this job. All employees of Sundance Mountain Resort will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.