Nordic Spa Lead Attendant

Alyeska Resort; Alyeska (AK); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Monthly bonus incentives

Ski pass

PTO + Personal Days

Health plan

On-site accommodation

Commuter allowance

Spa and retail discounts

Resort wide discounts

Job summary

Alyeska Resort in Girdwood, Alaska is seeking a Nordic Spa Lead Attendant to guide the spa team, uphold exceptional cleanliness, safety and guest experience across our Nordic Spa facilities.

This role emphasizes leadership, hands-on oversight of the Attendant Team, and delivering wellness in a relaxed, inclusive environment while managing fast-paced operations and outdoor exposure.

Qualifications

• One year leadership experience in hospitality or spa preferred.
• Excellent guest service, communication and organizational skills.
• Able to lift, move and handle cleaning chemicals responsibly.
• Self-motivated, highly organized, able to work under pressure.
• CPR/First Aid certification preferred.

Responsibilities

• Monitor and maintain cleanliness and safety of Nordic Spa spaces.
• Lead and support the Spa Attendant Team to ensure quality.
• Provide positive energy, teamwork and guest-focused service.
• Respond quickly to fast-paced demands and multi-task as needed.
• Ensure locker rooms and facilities are spotless and stocked.

Skills

Leadership

Guest service

Communication

Organizational

Attention to detail

Multi-tasking

Teamwork

Self-motivation

Education

First Aid CPR

Job description

Simple. Inclusive. Natural. Social

We are hiring for the role of Nordic Spa Lead Attendant. This opportunity is located in Girdwood, Alaska.

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

View our Experience: https://vimeo.com/user83317660/workatalyeskanordicspa?share=copy

Achieving Excellence:

Our Nordic Spa experiences are designed to be as unique as each of our guests. Rather than providing an experience in structure and conformity, our guests willfeel that our spa creates a space that is thoughtfullyrestfuland physically comfortable. Your role as Nordic Spa LeadAttendant plays a vital role in delivering on this promise; you will lead and support the Spa Attendant Teamto ensure exceptional quality, cleanliness, and safety across all Nordic Spa facilities. Your leadership and commitment to wellness will inspire your team to provide outstanding service whilemaintaining that the facility remains picture perfect.

Work Perks

• Competitive wages plus Monthly Bonus Incentives
• Ski Pass for Winter Season
• PTO + Personal Days
• Medical & Dental Health Plan
• On-site accommodation or commuter allowance
• Discounts on Retail Products and Spa Services
• Resort Wide Discounts

Key Focuses

• Monitor and maintain the physical environment, always ensuring cleanliness and organization
• Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun
• Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task
• Ensures locker rooms are consistently spotless and fullystocked at all timesthroughoutshift
• Focused on turning lockers (dirty to clean status in system) as quickly as possible
• Conducts scheduled walk throughs tomaintaincleanliness of pool deck, relaxation spaces and fire pit walk through to ensure cleanliness and standards are always maintained
• Checks cleanliness and temperature of pools, steamroomsand saunas
• Refills and restocks guest amenities and laundry itemsin a timely manner
• Completes deep cleaning tasks as assigned
• Assigned deliverables are executed in a manner that requires little or no follow up; both in terms of timeliness and quality
• Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers
• Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
• Personal communication,interactionsand behaviors support the Spa value that everyone iswelcomeand everyone is equal
• Contributes to a collaborative workplace; supporting the Spa value of community, common goals, and acceptance
• Other duties as assigned

Experience/Passions/Education

• One year leadership experience within the hospitality or spa industry is preferred
• First Aid Certificates (including CPR) preferred
• Excellent guest service, communication, and organizational skills
• Able to lift, move, and handle cleaning chemicals responsibly
• Passion for people and wellness
• Ability to focus on attention to detail,remainingprofessional and courteous at all times
• Must be highly self-motivated
• Must be highly organized and able to work well under pressure in a fast-paced environment and able to complete many diverse tasks concurrently
• Ability to focus on attention to detail,remainingprofessional and courteous at all times

Working Conditions

This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. Due to 365-day-a-year operations, this position will require you to work a variety of shifts including early mornings, late evenings, weekends and holidays and may involve extended hours during periods of high business demand. A significant portion of the role is performed outdoors in the fresh mountain air, with exposure to a wide range of weather conditions, including temperatures from -30°C to +30°C. The position involves frequent standing, walking, bending, kneeling, pushing, and pulling, as well as occasional use of ladders, stairs, or ramps. The employee must be able to lift up to 30 lbs as required.