Nordic Ski & Snowshoe Instructor & Guest Services

Cmr-Ops; Chewelah (WA); Sur place; USD 22 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Discounts on passes

Free training

Seasonal ski passes

Résumé du poste

Cmr-Ops in Chewelah, WA seeks seasonal snow sports staff to teach cross-country skiing and snowshoeing, assist guests with tickets, rentals, and lesson packages, and provide an engaging, friendly guest experience.

Candidates should have prior teaching experience or complete instructor clinics, and be comfortable with cash handling, POS systems, and diverse weather conditions while maintaining safety and a positive atmosphere.

Qualifications

• Knowledge and experience with cash handling and data entry.
• Knowledge of POS system.
• Ability to relate in a positive manner to guests and co-workers.
• Advanced cross country and / or snowshoe abilities.
• Knowledge of Resort trails and be able to give directions to their locations.
• Excellent verbal and written communication skills.
• Excellent customer services skills.
• Maintain and provide a clean and visually appealing work area.
• Ability to relate in a positive manner to guests and co-workers.
• Ability and commitment to a schedule including evenings, weekends, and holidays.
• Ability to work well under pressure, problem solve and multitask.
• Thorough understanding of company policies and practices.
• Organized and attention to detail.
• Reliable transportation.

Responsabilités

• Teach lessons and/or lead groups in snowshoe and cross-country skiing.
• Assist guests and employees with sales and processing of Resort products.
• Be familiar with Resort products, upcoming events, and sell lessons, lesson packages, parking, rentals, tickets, locker rentals, etc.
• Accurately process and keep cash count, credit card, gift card, and other transactions.
• Understand skill levels of skiing and lesson products.
• Assist school program coordinators with check in processes and place students in correct lesson class/programs.
• Communicate with supervisors and instructors about lesson specifics and any special requests.
• Answer multi-line phone and provide accurate information re: Resort offerings.
• Work with Supervisors to serve employees and guests and create solutions.
• Maintain up to date and accurate lesson records and other information as needed.
• Promote safe skiing/riding for safety.
• Rent to and instruct guests re: operation of equipment.
• Provide an engaging customer experience through friendly and efficient service.
• Maintain a clean and safe working environment.
• Perform the job and get along with others.
• Work together with all departments to build a positive working environment.
• Show up to work on time, consistent attendance, and dependable.
• Physically perform the essential job functions of this position
• Other duties as assigned.

Connaissances

Cash handling

POS system

Customer service

Cross country skiing

Snowshoeing

Communication (verbal)

Written communication

Multitasking

Team coordination

Reliable transportation

Formation

Teaching experience

New instructor clinics completion

Computer / internet / phone skills

Background check

Outils

POS system

Description du poste

Cmr-Ops in Chewelah, WA seeks seasonal snow sports staff to teach cross-country skiing and snowshoeing, assist guests with tickets, rentals, and lesson packages, and provide an engaging, friendly guest experience.

Candidates should have prior teaching experience or complete instructor clinics, and be comfortable with cash handling, POS systems, and diverse weather conditions while maintaining safety and a positive atmosphere.