Nonprofit Communications & Development Lead

Key to Change; Seattle (WA); On-site; USD 72,000 - 78,000; Full time

Benefits offered by this job

Medical coverage (ICHRA)

Dental & Vision Insurance

Retirement plan

Job summary

Key to Change is seeking a Communications & Development Manager to shape the organization’s storytelling, build relationships, and raise funds. The role blends strategy, digital engagement, donor outreach, and development support to move audiences from awareness to action.

The successful candidate will oversee external communications, donor stewardship, and audience segmentation, using data to improve results and reporting, with independent, polished output.

Qualifications

• Five+ years in nonprofit development, communications, digital marketing, donor relations, or a related field.
• Exceptional writing, editing, and verbal communication skills.
• Understanding audience behavior and what motivates action.
• Experience creating communications with clear calls to action and using data to measure engagement.
• Understanding audience segmentation, conversion, urgency, cultivation, stewardship, testing, and lead nurturing.
• CRM experience managing donors, customers, prospects, leads, interactions, and follow-up; Salesforce preferred.
• Experience with email marketing platforms (e.g., Mailchimp) and interpreting engagement metrics.
• Experience writing and maintaining website content via a CMS; WordPress preferred.
• Ability to manage multiple campaigns and deadlines independently.

Responsibilities

• Produce external communications for website, newsletters, fundraising appeals, donor communications, annual reports, and program announcements.
• Translate mission and priorities into audience-specific messages that inspire action.
• Develop email and digital campaigns with objectives, segmentation, testing, and measurement.
• Manage e-newsletter strategy and performance analysis.
• Maintain current, accessible website content aligned with fundraising and engagement goals.
• Develop communications calendars and proactive outreach workflows.
• Analyze engagement and conversion metrics to improve messaging and calls to action.
• Maintain a consistent organizational voice and high editorial standards.
• Interview staff, students, families, donors, and community members to identify stories with impact.
• Collaborate with Social Media to align channels and fundraising efforts.

Skills

Nonprofit development

Professional writing

Audience segmentation

Campaign management

Lead nurturing

Data-driven decisions

Collaboration

Customer service

Editorial judgment

Tools

Salesforce

Mailchimp

WordPress

CMS

Canva

Job description

Key to Change is seeking a Communications & Development Manager to shape the organization’s storytelling, build relationships, and raise funds. The role blends strategy, digital engagement, donor outreach, and development support to move audiences from awareness to action.

The successful candidate will oversee external communications, donor stewardship, and audience segmentation, using data to improve results and reporting, with independent, polished output.