Non-Emergency Medical Transportation Driver

Black Women's Mental Health Institute; Phoenix (AZ); On-site; USD 19,000 - 33,000; Full time

Job summary

Black Women's Mental Health Institute is seeking a Medical Transportation Driver in Phoenix, AZ to provide reliable, on-time transport for Medicaid and Medicare members to healthcare appointments. You will operate company vehicles, follow app-based routes, and ensure passenger safety with attention to mobility needs.

The role emphasizes courteous service, adherence to safety regulations, accurate trip documentation, and collaboration with dispatch and support teams to improve access to care.

Qualifications

• Ability to operate a vehicle safely and responsibly.
• Excellent customer service and clear communication.
• Understanding of safety regulations and HIPAA compliance.

Responsibilities

• Safely transport Medicaid and Medicare members to medical appointments.
• Follow app-based routes and operate personal or company vehicles.
• Assist passengers including those with mobility needs; conduct vehicle safety checks; secure riders; maintain trip records.

Skills

Vehicle operation

Customer service

Safety compliance

Communication

Job description

Role:

Medical Transportation Driver

Responsibilities:

Safely transport Medicaid and Medicare members to medical appointments, operate personal or company vehicles, follow app-based routes, assist passengers including those with mobility needs, conduct vehicle safety checks, secure riders, maintain trip records on digital platforms, and collaborate with dispatch and support teams.

Qualifications & Skills:

Ability to operate a vehicle safely, excellent customer service skills, attention to safety and regulatory compliance (HIPAA, safety regulations), and effective communication.

Key Duties:

Deliver courteous, on-time service, improve access to healthcare, and ensure passenger safety and comfort during transportation.