Non-Emergency Medical Transportation Driver

Aura Health; Glendale (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Aura Health in Glendale, CA seeks a dependable driver to safely transport Medicaid and Medicare members to medical appointments using company vehicles. You will follow app-based routes, assist passengers including those with mobility needs, and maintain accurate trip records in the digital platform.

HIPAA and safety regulations must be followed to ensure patient privacy and safe transport. The role emphasizes courteous, on-time service to improve access to healthcare, working closely with

Qualifications

• Must be able to operate a vehicle safely and responsibly.
• Strong communication and customer service skills are essential.
• Attention to detail for accurate records and safety checks.
• Knowledge of safety and privacy regulations, including HIPAA, is required.
• Comfort in assisting passengers with mobility needs.
• Reliability and professionalism in service delivery.

Responsibilities

• Safely transport Medicaid and Medicare members to medical appointments using personal or company vehicles.
• Follow app-based routes and assist passengers, including those with mobility needs.
• Conduct vehicle safety checks and secure riders properly.
• Maintain accurate trip records in the digital platform.
• Adhere to HIPAA and safety regulations.
• Collaborate with dispatch and support teams to ensure smooth operations.
• Deliver courteous, on-time service to improve access to healthcare.

Skills

Safe driving

Customer service

Record-keeping

HIPAA knowledge

Mobility assistance

Reliability

Job description

Role:

• Safely transport Medicaid and Medicare members to medical appointments using personal or company vehicles.
• Follow app-based routes and assist passengers, including those with mobility needs.
• Conduct vehicle safety checks and secure riders properly.
• Maintain accurate trip records in the digital platform.
• Adhere to HIPAA and safety regulations.
• Collaborate with dispatch and support teams to ensure smooth operations.
• Deliver courteous, on-time service to improve access to healthcare.

Key Responsibilities

• Safely transport Medicaid and Medicare members to medical appointments using personal or company vehicles.
• Follow app-based routes and assist passengers, including those with mobility needs.
• Conduct vehicle safety checks and secure riders properly.
• Maintain accurate trip records in the digital platform.
• Adhere to HIPAA and safety regulations.
• Collaborate with dispatch and support teams to ensure smooth operations.
• Deliver courteous, on-time service to improve access to healthcare.

Qualifications & Skills

• Ability to operate a vehicle safely and responsibly.
• Strong communication and customer service skills.
• Attention to detail for record-keeping and safety checks.
• Knowledge of safety and privacy regulations, including HIPAA.
• Comfort in assisting passengers with mobility needs.
• Reliability and professionalism in service delivery.