Non-CDL Shuttle Driver

VPNE; Cambridge (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

VPNE in Cambridge, MA is seeking a Non-CDL Shuttle Driver to transport employees and customers between parking facilities and designated areas. The role emphasizes safety, customer service, and vehicle care to uphold company standards.

The position runs Monday–Friday with two shifts: 6:00–10:00 and 14:00–18:00. A high school diploma, clean driving record, and ability to lift up to 50 pounds are required for consideration.

Qualifications

• Must have strong customer service and communication skills.
• Proficient in English (verbal and written).
• Must be able to operate a Shuttle bus safely and maintain vehicle cleanliness.

Responsibilities

• Maintain safety standards while transporting employees to designated areas.
• Ensure the vehicle meets safety requirements and update maintenance schedule.
• Follow traffic laws and posted speed limits.
• Verify passengers are authorized to board the Shuttle.
• Maintain a set schedule to minimize delays.
• Resolve issues or escalate to a manager as needed.
• Uphold the Exceptional Care philosophy at all times.
• Communicate information concisely to managers and passengers.

Skills

Customer service

English proficiency

Safety awareness

Education

High School Diploma/GED

Driver's License

Tools

DOT Medical Clearance Card

DPU Certification

Job description

Position Summary

As a member of VPNE’s growing transportation division, the role of the Non-CDL Shuttle Driver is to safely transport employees and customers from parking facilities to their designated areas. The CDL Shuttle Driver will always provide exceptional service and safety and ensure the vehicle is cleaned and maintained and meets company standards and representation.

Schedule: Monday-Friday 6am-10am & 2pm-6pm

Responsibilities

• Maintain safety standards at all times while transporting employees to their designated areas.
• Ensure the vehicle meets all safety requirements and update the maintenance schedule.
• Follow all traffic signs/laws and maintain posted speed limits.
• Ensure all passengers are authorized to board the Shuttle.
• Maintain a set schedule to ensure delays are at a minimum.
• Ensure each passenger has a positive experience and that any issues are resolved or escalated to a member of authority promptly.
• Extend the Exceptional Care philosophy at all times.
• Inform and relay all necessary information, concisely and professionally, to Managers and passengers, whether in person or via Shuttle radio.

Years of Experience

Entry Level

Language Skills

Proficient in English, both verbally and written

Education Requirements

High School Diploma/GED

Licenses required

Driver's License

Certificates required

Updated DOT Medical Clearance Card; DPU Certification

Requirements

• Be able to sit for long periods
• Be able to walk short distances
• Possess the manual dexterity to operate a Shuttle bus safely
• Strong sense of customer service
• Ability to lift a minimum of 50 pounds
• Be at least 18 years of age
• Be able and willing to smile during every customer interaction with passengers
• Maintain uniform standards while around the account
• Be able to pass a criminal background check and drug test
• Driving record must meet company standards
• Ability to successfully pass company-issued driving test
• Ability to create relationships with customers.
• Time management & problem-solving skills