Non-CDL Delivery Driver & Counter Sales

Smith Turf & Irrigation LLC; Franklin (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

Smith Turf & Irrigation is seeking a Delivery Driver - Customer Service Representative in Franklin, TN. This role involves delivering equipment, assisting customers at the sales counter, and ensuring a high level of customer service. Candidates should have a strong driving background, customer service skills, and a high school diploma.

Benefits

Competitive Compensation

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Paid Training and Certifications

Employee Referral Program

Product Discounts

Weekends Off

Qualifications

• Minimum 2 years non-commercial driving experience.
• Experience in retail/wholesale is preferred.
• Experience with lawn care applications and irrigation is a plus.

Responsibilities

• Safely operate vehicles for product delivery.
• Assist customers through the sales process.
• Load and unload products and maintain vehicle.

Skills

Customer Service

Driving

Adaptability

Physical Ability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Description

Company Overview

Smith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehensive selection of equipment, irrigation and landscape products and support our customers with technical expertise and service.

Since 1925, Smith Turf has built an unmatched reputation for outstanding customer care, service and support across North and South Carolina, Virginia and Tennessee. STI is a family owned business that believes in working as a team and fosters a family oriented culture.

Position Overview

Delivery drivers- customer service representatives are professionals with extensive knowledge around equipment, irrigation, and landscape assessor products who are responsible for safely operating STI vehicles while delivering products and equipment to our customers.

This position will work on the sales counter, assisting customers through the entire sales process, when not making deliveries.

Driving Duties

· Ensure every customer interaction is marked by promptness, professionalism, and precision

· Endure timely delivery and/or pickup of products and/or equipment to and from customer facility or job site

· Load and unload products and equipment

· Deliver products and equipment to customers

· Operate vehicles in accordance with local, state, and federal transportation regulations

· Maintain vehicles by conducting daily inspections for maintenance needs, licensing and registration expirations and reporting any deficiencies to the management

· Assist with warehouse duties, stocking inventory in the warehouse and in the showroom, maintaining the yard while not driving

· Establish a solid understanding of products and equipment sold at STI

Customer Service Duties

· Answer customer queries regarding our wide range of products, including equipment, landscape products, and applications

· Handle the sales processes efficiently, from order entry to inventory management, scheduling deliveries, and assisting with product pickups

· Establish and nurture transparent communication channels with internal teams, guaranteeing timely product delivery

· Work with external sales representatives to enhance growth in LPG and TCE sectors

· Play a role in keeping the branch showroom and yard tidy, organized and welcoming

Skills We Are Seeking

· Minimum of 2 years of non-commercial driving Minimum of 2 years’ experience either in retail or wholesale, experience in lawn care applications, equipment, and irrigation is a plus

· Experience in driving a non-commercial truck/trailer combo is preferred but not required

· A proven aptitude for delivering top-notch customer service experiences

· A keenness to learn, adapt, and implement new technologies and mythologies

· Proficient in Office Microsoft Products

· Capable of routinely handling items weighing up to 75 pounds

· Ability to pass and maintain hiring standards for non-commercial drivers (background, MVR, drug testing, insurance standards)

· High school diploma or its equivalent is required

Benefits

· Competitive Compensation

· Medical, Dental, Vision, Short and Long Term Disability, Life Insurance

· Paid Time Off and Paid Holidays

· 401(k) with Company Match

· Employee Referral Program

· Opportunity of Advancement

· Paid Training and Certifications

· Free Counseling Services- EAP

· Product Discounts

· Weekends Off!

STI is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. All employment decisions at STI including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.