NOC Systems Administrator, Linux

Ridgeline International, LLC; Tysons (VA); On-site; USD 73,900 - 103,100; Full time

Benefits offered by this job

Flexible PTO + holidays

401k with match and safe harbor

employer health benefits

Learning & Development

Professional coaching

Tech tools provided

Free daily snacks

Job summary

Veilant is hiring a NOC Systems Administrator to manage 24/7 infrastructure from our Tysons, VA office, with a 4/10 schedule and up to 25% travel. You will be the first line of defense for our network operations center, ensuring 100% visibility and rapid resolution of incidents.

You will patch systems, triage issues, and maintain strict security and configuration standards across Linux and Windows environments, while delivering high-touch customer support and refining SOPs.

Qualifications

• Active Secret Security Clearance required.
• Proven experience in a "help desk", NOC, or IT operations environment.
• Strong critical thinking skills with the ability to communicate technical issues clearly to non-technical stakeholders.
• Fundamental exposure to Linux operating systems, specifically Ubuntu or CentOS.

Responsibilities

• Take ownership of the infrastructure monitoring systems; ensure 100% visibility on system health and accurately categorize alerts to reduce noise and focus on critical events.
• Demonstrate the ability to independently triage and mitigate system issues, escalating only the most complex events according to operational policies.
• Execute routine patching cycles for servers and infrastructure, ensuring compliance with organizational security standards and minimizing downtime.
• Diagnose and repair faulty hardware within defined SLAs and maintain strict configuration management standards across Linux and Microsoft environments.
• Provide high-touch support ensuring customer needs are met with professionalism and technical accuracy.
• Design, document, and continuously improve Standard Operating Procedures (SOPs) to support operational excellence.

Skills

NOC

Monitoring

Linux

Windows Server

Troubleshooting

Security Clearance

Tools

Zabbix

Splunk

Element Messenger

Confluence

Job description

We were early to the fight against Ubiquitous Technical Surveillance, and we’ve been pushing the edge ever since.

Our mission is to help government and enterprise organizations understand and manage commercial data risks, shape their digital signatures, and operate with confidence in an increasingly complex information landscape. We build and integrate advanced, tech-forward solutions to problems our customers often don’t know they have – until it matters most.

We move fast, think critically, and deliver where it counts.

What’s in it for you?

We work hard and do fun things.

You’ll work on high-impact, technically challenging problems alongside a team that values teamwork over competition. Veilant offers a solid work-life balance and flexible remote work options. At Veilant, you’ll work with the most talented software developers, systems engineers, and subject matter experts, building tools and systems that make a real difference.

Job Description

• This position is onsite at our office in Tysons, VA with a varied shift schedule (days/evenings) and travel up to 25% of the time. Your schedule will be 4/10-hour days per week.

We are looking for a NOC Systems Administrator who thrives in a culture of autonomy and high-impact problem solving. You won’t just be "watching screens" you will be the first line of defense for our infrastructure, supporting our 24/7 Network Operations Center (NOC)

If you are looking for a team with a growth mindset that resources you with the technology and training you need to succeed, this is your home. You will join a team that values fun banter, intellectual stimulation, and the freedom to do your job well.

What you will do:

• Take ownership of the infrastructure monitoring systems; ensure 100% visibility on system health and accurately categorize alerts to reduce noise and focus on critical events.
• Demonstrate the ability to independently triage and mitigate system issues, escalating only the most complex events according to operational policies.
• Execute routine patching cycles for servers and infrastructure, ensuring compliance with organizational security standards and minimizing downtime.
• Diagnose and repair faulty hardware within defined SLAs and maintain strict configuration management standards across Linux and Microsoft environments.
• Provide high-touch support ensuring customer needs are met with professionalism and technical accuracy.
• Design, document, and continuously improve Standard Operating Procedures (SOPs) to support operational excellence.

What you will accomplish within the fist six months on the job:

• Complete NOC Watch Stander training: Finish the roughly 2-month training program, including the comprehensive checklist of daily operational activities.
• Master the toolkit: Become fully proficient in NOC tools, monitoring systems, and escalation policies (Zabbix, Splunk, Element Messenger, etc.).
• Build the knowledge base: Create, update, or improve SOPs, runbooks, or knowledge base articles within Confluence.

Must Haves:

• Must possess an Active Secret Security Clearance.
• Proven experience in a "help desk," NOC, or IT operations environment.
• Strong critical thinking skills with the ability to communicate technical issues clearly to non-technical stakeholders.
• Fundamental exposure to Linux operating systems, specifically Ubuntu or CentOS.

Nice to Haves:

• Hands-on experience with RHEL, CentOS, or Ubuntu.
• Experience managing Microsoft Server environments.
• Familiarity with VMware, Proxmox, or KVM.
• Knowledge of switching, routing, firewalls, and VPNs.
• Familiarity with Android MDM and working in secure/classified environments.
• Familiarity with Ansible, GitLab, and AWX.

Why You’ll Love Working Here:

• Innovative Environment: Work in a setting where your ideas and expertise are valued.
• Collaborative Culture: Be part of a team that supports each other and works toward shared goals.
• Career Growth: Opportunities for professional development and career advancement.

What is the Compensation Range for this role?

The salary range for this position is $73,900 to $103,100 annually for full-time status. Actual compensation within this range at Veilant is determined by numerous factors including but not limited to the candidate's qualifications, including experience, education, certifications, technical skills, as well as contract-specific affordability and labor categories, the scope and responsibilities of the role, market and business considerations, and geographic location.

Here are some Perks!

• Flexible PTO + holidays
• Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
• Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
• Employer Contribution to Health Savings Account (HSA)
• Learning & Development opportunities
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office
• Constantly work with computers and other information technology equipment
• The ability to communicate information and ideas in a classroom style format, may stand at a podium for long periods of time

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.

If you require a reasonable accommodation to apply for a position with Veilant through its online applicant system, please contact Veilant's Talent Management Department at [phone] or contact us through e-mail at [e-mail]