NOC Lead - 174000 - 174561

ZP Group; Washington (District of Columbia); On-site; USD 170,000 - 190,000; Full time

Job summary

Zachary Piper Solutions is seeking a NOC Lead to support a federal mission environment with on-site work in Manassas, VA and Washington, DC. You will oversee 24/7 network operations, ensuring availability, performance, and security of enterprise systems while leading incident response and operational excellence initiatives.

The role will supervise and mentor NOC staff, manage change, maintenance, and vendor coordination, and drive process improvements to meet SLA standards.

Qualifications

• Minimum 5–10 years in IT operations or network operations
• 2–5 years in a leadership role
• Experience with enterprise networks and security controls
• Active Top Secret clearance or DOE Q clearance within last 5 years

Responsibilities

• Monitor system, network, and application performance while ensuring continuous operational availability
• Lead incident response efforts, manage escalations, and coordinate service restoration across teams
• Supervise and mentor NOC staff, ensuring adherence to SOPs and effective shift operations
• Oversee change management, maintenance activities, and vendor coordination
• Drive process improvements, reporting, and compliance with SLA and operational standards

Skills

Leadership

Incident management

SLA-driven environments

24/7 operations

Mentoring/people management

Education

Bachelor's degree or equivalent in IT/ Networking

Tools

Cisco IOS-XE

NX-OS

Arista EOS

DNS

DHCP

TCP/IP

Firewall administration

Splunk

Ansible

Linux

Windows

AWS

Azure

Job description

Zachary Piper Solutions is seeking a NOC Lead to support a company focused on cybersecurity operations, engineering, and compliance for federal mission environments. This position is on-site at Manassas, VA and Washington, DC. The NOC Lead will oversee 24/7 network operations, ensuring the availability, performance, and security of enterprise systems while leading incident response and operational excellence initiatives. This role is critical to maintaining mission continuity and driving reliability across complex IT infrastructure.

Responsibilities for the NOC Lead include:

• Monitor system, network, and application performance while ensuring continuous operational availability
• Lead incident response efforts, manage escalations, and coordinate service restoration across teams
• Supervise and mentor NOC staff, ensuring adherence to SOPs and effective shift operations
• Oversee change management, maintenance activities, and vendor coordination
• Drive process improvements, reporting, and compliance with SLA and operational standards

Required Qualifications for the NOC Lead include:

• 5–10 years of experience in IT operations, network operations, or systems administration, with 2–5 years in a leadership role
• Experience with enterprise technologies including TCP/IP, DNS, DHCP, routing/switching, firewalls, Cisco (IOS-XE, NX-OS), and Arista (EOS)
• Strong experience with incident management, root cause analysis, SLA-driven environments, and 24/7 operations
• Bachelor’s degree preferred (or equivalent experience) in IT, Networking, or related field
• Active Top Secret clearance (within the last 5 years) or DOE Q clearance

Compensation for the NOC Lead include:

Salary Range: $170,000-190,000

Full Benefits Package: PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick leave as required by law

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Keywords: NOC Lead, Network Operations, IT Operations, Cisco, Arista, Routing, Switching, Incident Management, Splunk, Ansible, Linux, Windows, AWS, Azure, Monitoring Tools, SLA, Top Secret Clearance, DOE Q Clearance, Washington DC, Manassas VA