NOC Desk Officer

US-Dhs-Headquarter; Washington (District of Columbia); On-site; USD 85,000 - 125,000; Full time

Job summary

DHS Headquarters in Washington, DC seeks an individual to support the Senior Watch Officer and the National Operations Center, providing operational expertise across mission areas and ensuring high-quality reporting from DHS entities.

You will handle day-to-day information collection, analysis, coordination of actions, and reporting across interagency partners. This is a GS-9/11 level role with potential for higher grades based on experience.

Qualifications

• One year of specialized experience in an operations center or equivalent.
• Experience ensuring quality of operational reporting from multiple entities.
• Ability to collect, analyze information, coordinate actions, and report day-to-day activities.

Responsibilities

• Support the Senior Watch Officer and National Operations Center operations.
• Ensure the quality of operational reporting from DHS entities, programs, and interagency partners.
• Collect, analyze, coordinate, and report day-to-day activities.

Skills

Operations center

Operational reporting

Information analysis

Education

Master's degree

LL.B. or J.D.

Graduate education

Job description

This position is located in the Department of Homeland Security (DHS), Office of Situational Awareness.

The primary purpose of this position is to provide support to the Senior Watch Officer and overall National Operations Center operations by providing operational expertise on a wide variety of mission areas and ensures the quality of operational reporting from various DHS entities, programs, and interagency organizations.

Non-BU: This is a non-bargaining unit position.

GS-9 Level: You may qualify at this grade level by meeting one (1) of the following below.

Specialized Experience

You must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-7) or public or private sector equivalent. For this position, specialized experience is defined as:

• Working in an operations center
• Providing support on a wide variety of mission areas and ensuring quality of operational reporting from various entities and organizations.
• Collecting and analyzing information, coordinating action, and reporting on day-to-day activities.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

-OR-

Substitution of Education for Experience

You may substitute education for experience at this grade level by possessing one of following.

• Master's or equivalent graduate degree
• 2 full years of progressively higher-level graduate education leading to such a degree
• LL.B. or J.D., if related

-OR-

Combination of Education and Experience

You may qualify at this grade level if you have a combination of education and experience (i.e. 6 months specialized experience and over 18 graduate level credits).

NOTE: Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for the next grade level. You must submit a copy of your transcripts for review.

GS-11 Level: You may qualify at this grade level by meeting one (1) of the following below.

Specialized Experience

You must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-9) or public or private sector equivalent. For this position, specialized experience is defined as:

• Working in an operations center or other front-line government or equivalent position providing support on a wide variety of homeland security mission areas or other equivalent support (such as state or local law enforcement).
• Ensuring quality of operational reporting from various entities and organizations.
• Collecting and analyzing information, coordinating action, and reporting on day-to-day activities.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found in eligible.

-OR-

Substitution of Education for Experience

You may substitute education for experience at this grade level by possessing one of following.

• Ph.D. or equivalent doctoral degree
• 3 full years of progressively higher-level graduate education leading to such a degree
• LL.M., if related

-OR-

Combination of Education and Experience

You may qualify at this grade level if you have a combination of education and experience (i.e. 6 months specialized experience and over 36 graduate level credits).

NOTE: Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for the next grade level. You must submit a copy of your transcripts for review.

Specialized Experience GS-12

You must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-11) or public or private sector equivalent. For this position, specialized experience is defined as:

• Researching, analyzing, and executing classified and unclassified queries within a wide variety of government databases for the purpose of obtaining background information related to suspicious activities or incidents
• Providing expertise on a wide variety of mission areas.
• Ensuring the quality of operational reporting to and from various organizational entities, programs, and state and local partners.

All qualifications and eligibility requirements must be met by the closing date of the announcement.

Time-in-grade:

Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement.

Note:

Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Essential Personnel Position - This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations. (5 U.S.C. 7501-7533 and 5 CFR, Part 752, as applicable).

Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.