NOC Analyst

DMI; Myrtle Point (OR); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading digital services company is seeking a Network Operations Center (NOC) Specialist to monitor network performance and lead NOC staff. The role requires experience in network administration and a relevant degree. Ideal candidates will demonstrate strong troubleshooting and communication skills. With a remote work flexibility, this position offers competitive salary and comprehensive benefits including 401(k) match and tuition assistance.

Benefits

Competitive salary

401(k) match

Tuition assistance

Healthcare coverage

Qualifications

• Associate's Degree or two years of relevant college study.
• Minimum of two years in a computer-related field.
• At least one year in data communications engineering or network administration.

Responsibilities

• Monitor network devices and services for operation efficiency.
• Lead NOC staff and manage standard processes.
• Troubleshoot network and user issues effectively.

Skills

Network monitoring

Troubleshooting

Communication skills

Education

Associate's Degree in Computer Science

Tools

SNMP and RMON-based software

SolarWinds Orion

Microsoft Active Directory

Job description

Overview

Employer Industry: Digital Services and Consulting

Why consider this job opportunity

• Competitive salary with opportunities for performance bonuses
• Generous 401(k) match and financial wellness support
• Remote work flexibility, allowing you to work from anywhere in the U.S.
• Comprehensive benefits including healthcare coverage, wellness programs, and tuition assistance
• Strong emphasis on professional development and internal career growth
• Recognition programs to celebrate employee achievements and contributions

What to Expect (Job Responsibilities)

• Monitor network devices, platforms, and services to ensure efficient operation
• Lead and train NOC staff, ensuring adherence to documented processes and procedures
• Manage NOC standard processes and documentation for operational efficiency
• Troubleshoot network and user issues, providing timely resolutions
• Prepare and present various network resource reports for analysis

What is Required (Qualifications)

• Associate's Degree in Computer Science, Information Systems, Engineering, or a related field, or two years of relevant college study
• Minimum of two years of experience in a computer-related field with advanced knowledge of network operating systems
• At least one year of specialized experience in data communications engineering or network administration
• Familiarity with SNMP and RMON-based software products, Ethernet, FDDI, and WANs
• Must be a U.S. citizen and able to work 3rd shift

How to Stand Out (Preferred Qualifications)

• CCNA Routing and Switching Certification
• Experience with IT Network Management and Monitoring systems (e.g., SolarWinds Orion)
• Understanding of DNS functionality and CLI tools
• Proficiency in Microsoft Active Directory and ticketing systems (e.g., Maximo)
• Strong communication skills and ability to handle stressful situations effectively

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