NMLS Licensed Loan Partner II

CrossCountry Mortgage, LLC; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

A mortgage company is seeking a Loan Partner II to oversee the loan process ensuring high-quality service and customer satisfaction. Responsibilities include managing a pipeline of loans, conducting follow-ups, and maintaining communication with borrowers. The ideal candidate has a high school diploma, a state license, and over 3 years of experience in loan processing. This role requires proficiency in Encompass and other mortgage processing tools.

Qualifications

• State and Federal NMLS License preferred.
• 3+ years of experience in mortgage loan processing or origination.
• Experience with Encompass and mortgage loan processing.

Responsibilities

• Provide high-quality customer service throughout the loan process.
• Manage a pipeline of loans, ensuring timely and compliant closings.
• Conduct post-closing follow-ups to gather feedback.

Skills

Customer service

Mortgage loan processing

Proficiency in Microsoft Office

Education

High School Diploma or equivalent

Tools

Encompass

DU

LP

Windows

Job description

A company is looking for a Loan Partner II to manage the loan process and ensure customer satisfaction.

Key Responsibilities

• Provide high-quality customer service throughout the loan process from contract to closing
• Manage a pipeline of loans, ensuring timely and compliant closings while keeping borrowers informed
• Conduct post-closing follow-ups to gather feedback and generate client referrals

Required Qualifications

• High School Diploma or equivalent
• State and Federal NMLS License preferred
• 3+ years of experience in mortgage loan processing or origination
• Experience with Encompass and mortgage loan processing
• Proficiency in DU, LP, Microsoft Office, and Windows