Night & Weekend F&B Supervisor — Lead & Serve Excellence

Wilderness-Hotel-and-Resort-In; Wisconsin Dells (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Wilderness Resort in Wisconsin Dells seeks a hardworking, dependable Food & Beverage Supervisor to join our fast-paced team. This full-time role requires night and weekend availability and leads a busy restaurant environment with a focus on guest satisfaction.

The position entails supervising staff, ensuring compliance with company standards, and coordinating service across outlets. Drivers license and food-safety certification are required or obtainable within specified timelines.

Qualifications

• Must hold a valid Wisconsin Driver's License with a clean driving record.
• Must obtain Wisconsin Responsible Beverage Server Course within 90 days of hire and a current Operator's License for the Village of Lake Delton.
• Be certified in food safety.

Responsibilities

• Supervise staff to train, discipline, schedule, and monitor performance to ensure guest satisfaction.
• Greet and inform guests and team members about specials and new items.
• Ensure restaurant outlets meet Wilderness Resort standards for cleanliness and service.
• Address guest concerns and report feedback to the Sr. Food & Beverage Manager.
• Oversee nightly shifts and master duties including bartender, server, busser, hostess, and dishwasher.
• Assist with overseeing the rest of the Food and Beverage Department as the F&B Supervisor on Duty.
• Handle product ordering and inventory tracking for the assigned outlet.

Skills

Customer service

Staff supervision

Shift leadership

Communication

Job description

Wilderness Resort in Wisconsin Dells seeks a hardworking, dependable Food & Beverage Supervisor to join our fast-paced team. This full-time role requires night and weekend availability and leads a busy restaurant environment with a focus on guest satisfaction.

The position entails supervising staff, ensuring compliance with company standards, and coordinating service across outlets. Drivers license and food-safety certification are required or obtainable within specified timelines.