Night Shift Store Merchandiser & Customer Service

Kohl's; Dayhoit (KY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

PTO & Vacation Buy

Health and Wellness

401k & Discounts

Life Insurance

Legal & Adoption Benefits

Job summary

Kohl's is seeking a Night Associate to support merchandising, pricing and recovery on the sales floor while delivering excellent customer service. You will follow visual guidelines, restock, and respond to customer needs in a fast-paced retail environment.

Key duties include executing price changes, signing, ticketing, preventing loss through safety standards, and collaborating with teammates to merchandise incoming product. Flexibility for days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
• Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
• Engage customers by greeting them and offering assistance with products and services
• Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
• Prevent loss by following all product protection standards
• Support and partner with other associates on merchandising incoming product
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned
• Ability to perform the accountabilities listed in the "What You’ll Do" Section.
• Ability to satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
• Perform work in accordance with the Physical Requirements section.

Skills

Customer service

Communication

Multi-tasking

Age 16+

Flexible schedule

Job description

Kohl's is seeking a Night Associate to support merchandising, pricing and recovery on the sales floor while delivering excellent customer service. You will follow visual guidelines, restock, and respond to customer needs in a fast-paced retail environment.

Key duties include executing price changes, signing, ticketing, preventing loss through safety standards, and collaborating with teammates to merchandise incoming product. Flexibility for days, nights, weekends, and holidays is required.