Night Shift Store Associate — Customer Service & Stock Expert

Kroger Family of Companies; Floyds Knobs (IN); On-site; USD 35,000 - 42,000; Full time

Job summary

Kroger Family of Companies is seeking a store associate to deliver outstanding customer service in Floyds Knobs, Indiana. You will answer questions, stock shelves, and maintain a clean, welcoming environment for customers.

Work with the department manager to meet sales goals, follow food safety standards, and keep temperatures and logs in order. Strong communication and willingness to learn are essential; retail experience is a plus.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.
• Any retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products in the department and store
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Customer service

Communication

Stress management

Mathematics basics

Job description

Kroger Family of Companies is seeking a store associate to deliver outstanding customer service in Floyds Knobs, Indiana. You will answer questions, stock shelves, and maintain a clean, welcoming environment for customers.

Work with the department manager to meet sales goals, follow food safety standards, and keep temperatures and logs in order. Strong communication and willingness to learn are essential; retail experience is a plus.