Night Shift Service Manager - Albany, NY

The Goodyear Tire & Rubber Company; City of Albany (NY); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical plans

401(k)

Certification reimbursement

Employee discounts

Paid vacations

Job summary

Goodyear Fleet Service Centers in Albany, NY is seeking a hands-on Service Manager to lead daily operations, supervise technicians, and ensure timely, quality work for fleet customers. You will manage scheduling, workflow, billing, and documentation while delivering outstanding service and maintaining safety.

Requirements include at least 1 year in automotive service management, a valid driver's license, and eligibility to work in the U.S. without sponsorship.

Qualifications

• Minimum 1 year of automotive service management experience.
• Valid driver's license.
• Must be at least 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

Responsibilities

• Hands-on, working Service Manager in Fleet Service Center.
• Manage scheduling, service appointments, and workflow to deliver quality work on time.
• Handle billing, point of sale software interaction, and repair order documentation.
• Promote teamwork to deliver timely, accurate guest care and maintain safety.

Skills

Automotive service management

Team leadership

Customer service

Tools

Point of sale software

Job description

Are you ready to Build a Better Future?

begin your career with the tire and auto service innovation leader with over 120 years of experience!

Are you ready to Build a Better Future? If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience!

Work Location:

46 Wolf Rd Albany, NY 12205-2603

Shift Information

4 Day work week option 9PM-7AM, 5 Day work week option 9pm-6am

Starting Pay - $27-$30/hr

Goodyear

Goodyear owns and operates more than 580 tire and auto service centers nationwide and this role would be joining our growing fleet business. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement, employee discounts and paid vacations.

As the bridge between Fleet owners, managers and other associates you will bring an outstanding service first mindset that impacts others, ensures guest satisfaction and places safety as a top priority for your team at Goodyear's Fleet Service Centers.

At Goodyear we invest in you and your future by providing excellent training for our technicians. We offer fast track career advancement opportunities for hard working, team players who can deliver results.

A Day In The Life

As a hands-on, working Service Manager, you will gain experience in one of Goodyear Fleet Service Centers by making meaningful connections and delivering outstanding service. You will have the opportunity to turn the wrench taking a vehicle from start to finish, including billing, point of sale software interaction, and documentation. You will be responsible for managing the Fleet Service Center by scheduling your team, service appointments, and organizing workflow to deliver quality work on time to the fleet. We encourage you to allow us to invest in your success as you invest in ours.

What are we seeking?

• Minimum 1 year of previous Automotive Service management experience


• Valid driver's license


• Must be at least 18 years of age


• No relocation is being offered for this position


• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• Previous automotive service sales experience


• Previous automotive service experience


• ASE Certification

About the Role: What skills will you learn?

• How to perform line technician services, routine inspections/maintenance, system diagnostics, and problem-solving, brake repairs, fluid exchanges/flushes, preventative maintenance, and tire installation


• Document all work performed on the repair order


• Report any safety issues immediately to management


• Promote teamwork to deliver times and accurate guest care


• Maintain strict adherence to Company policy on vehicle care and operation


• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.