Night Shift Quality Lead | ISO/BRCGS & CI

Clear Concepts, Inc.; Olyphant (Lackawanna County); On-site; USD 60,000 - 85,000; Full time

Job summary

Clear Concepts, Inc. is seeking a Quality Supervisor for the Night Shift to oversee nightly QA activities and serve as the primary environmental contact. The role supports ISO, HARA, and BRCGS requirements and leads continuous improvement, incident investigations, KPI reporting, and audits.

The candidate will analyze non-conforming data, review daily records, lead the HFI process, and interact with production to drive corrective actions. Strong communication and SAP/SPC experience are preferred.

Qualifications

• Associate Degree or equivalent technical training.
• Experience leading quality activities.
• Understanding of quality policies, systems and procedures.
• Working knowledge of SPC.
• Experience with SAP is preferred.
• Experience with BRCGS auditing procedures is preferred.
• Strong written and verbal communication and training skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.

Responsibilities

• Analyze non-conforming data according to the specs and sampling plan; drive corrective actions and close alarms with production.
• Review daily quality records and support process control parameters and defect catalogue.
• Lead HFI processes; document NCRs, disposition, rework, and audits.
• Troubleshoot with production and other departments to identify root causes for customer claims and defects.
• Maintain quality documentation and records for BRCGS and ISO compliance; ensure retention policies.
• Provide training and maintain records/work instructions for Quality Technicians and Operators.
• Maintain proficiency and qualification in all quality testing.
• Support ISO and BRCGS initiatives; assist in audits and corrective actions.
• Establish 5S and housekeeping standards.
• Lead Quality Technicians and MLT Operators scheduling, attendance, and procedures.
• Perform other duties as assigned.

Skills

Quality leadership

Data analysis

Training

Communication

GMP/FS knowledge

Problem solving

Microsoft Excel

Education

Associate Degree or technical certification

Tools

SAP

SPC

Job description

Clear Concepts, Inc. is seeking a Quality Supervisor for the Night Shift to oversee nightly QA activities and serve as the primary environmental contact. The role supports ISO, HARA, and BRCGS requirements and leads continuous improvement, incident investigations, KPI reporting, and audits.

The candidate will analyze non-conforming data, review daily records, lead the HFI process, and interact with production to drive corrective actions. Strong communication and SAP/SPC experience are preferred.