Night Shift Patient Access Lead

Prime Healthcare; Chicago (IL); On-site; USD 24,000 - 36,000; Full time

Job summary

Prime Healthcare’s Saint Mary of Nazareth Hospital in Chicago seeks a Lead Admitting Associate to ensure smooth patient flow and accurate registration. This full-time night role supports staffing coordination, enhances service, and upholds high-quality patient experience.

The position emphasizes leadership, meticulous attention to detail, strong communication, and the ability to manage multiple demands while delivering outstanding customer care.

Qualifications

• High School Diploma or equivalent is required.
• Certified Healthcare Access Associate (CHAA) preferred.
• Exceptional interpersonal & organizational skills.
• Demonstrated leadership and management abilities.
• Extremely high degree of attention to detail.
• Good written and verbal communication skills.
• Ability to prioritize.
• Good analytical & problem solving skills.
• Proficiency in Microsoft Word and Excel.

Responsibilities

• Ensure smooth patient flow and accurate registration.
• Coordinate break and lunch coverage and adjust staff to meet volume and productivity needs.
• Provide guidance on department policies and procedures and maintain exemplary customer service.

Skills

Leadership

Interpersonal skills

Organizational skills

Attention to detail

Written and verbal communication

Ability to prioritize

Analytical thinking

Problem solving

Team coordination

Customer service

Education

High School Diploma or equivalent

CHAA certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Prime Healthcare’s Saint Mary of Nazareth Hospital in Chicago seeks a Lead Admitting Associate to ensure smooth patient flow and accurate registration. This full-time night role supports staffing coordination, enhances service, and upholds high-quality patient experience.

The position emphasizes leadership, meticulous attention to detail, strong communication, and the ability to manage multiple demands while delivering outstanding customer care.