Night Shift Leader: Lead the Cookie Crew

Insomnia Cookies; Portland (ME); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability with growth potential

Promotion opportunities

Fun team environment

Employee discount and free cookies

Job summary

Insomnia Cookies in Portland, ME is hiring a Shift Leader for our new store at 53 Wharf St. You will captain the bakery during your shift, ensure smooth operations, bake, process orders, and greet guests.

Ideal candidates have at least 1 year in customer service, strong communication, and the ability to lead by example. This role offers flexible part-time schedules, daily pay, training, and a team-driven environment.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, and coaching team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean working environment and adhere to safe food handling practices.
• Manage cash handling and deposits.

Skills

Customer service

POS systems

Communication

Time management

People skills

Leadership

Physical stamina

Tools

POS systems

Job description

Insomnia Cookies in Portland, ME is hiring a Shift Leader for our new store at 53 Wharf St. You will captain the bakery during your shift, ensure smooth operations, bake, process orders, and greet guests.

Ideal candidates have at least 1 year in customer service, strong communication, and the ability to lead by example. This role offers flexible part-time schedules, daily pay, training, and a team-driven environment.