Night-Shift iSeries Operations Specialist

Barnes & Noble Education, Inc.; Columbia Township (MO); On-site; USD 25,000 - 33,000; Full time

Job summary

Barnes & Noble Education is seeking an iSeries Operations Specialist (Night Shift) to ensure the reliability of our production technology environment, monitor IBM i systems and web servers, run nightly processes, and support deployments.

The role requires strong attention to detail, ownership, and the ability to document issues clearly. You will collaborate with DBAs, use Jira for access documentation, and work onsite in Columbia, MO.

Qualifications

• Experience with IBM i (iSeries/AS400), Jira, system backups, or production operations is beneficial but not required.
• Familiarity with Windows 11 and general computer hardware and software.

Responsibilities

• Monitor production IBM i (iSeries) systems and web servers to ensure scheduled processes run as expected.
• Perform nightly production system updates and processing activities per documented procedures.
• Update live data on designated websites as part of nightly operations.
• Manage and monitor daily IBM i backups, verify completion, and report or escalate issues.
• Troubleshoot nightly processing and escalate issues per established procedures.
• Document and elevate system concerns, processing failures, and other operational issues to the appropriate staff.
• Work with DBAs and other IT staff to assist with troubleshooting and resolution of system issues.
• Implement approved developer code changes to production systems following established procedures.
• Use Jira to document developer access to IBM i production systems.
• Maintain accurate departmental procedures and operational documentation.
• Prepare monthly data required for customer buyback databases.
• Follow guidance from senior staff when addressing complex issues.
• Additional responsibilities as required.

Skills

IBM i (iSeries)

Jira

Windows 11

Operational documentation

Problem solving

Tools

AS/400

Job description

Barnes & Noble Education is seeking an iSeries Operations Specialist (Night Shift) to ensure the reliability of our production technology environment, monitor IBM i systems and web servers, run nightly processes, and support deployments.

The role requires strong attention to detail, ownership, and the ability to document issues clearly. You will collaborate with DBAs, use Jira for access documentation, and work onsite in Columbia, MO.