Night Shift Grocery Clerk — Customer-First Service

Kroger Co.; Gunnison (CO); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger Co. is seeking a customer-focused team member to create an outstanding shopping experience and maintain a safe, clean environment.

You will assist the department manager in achieving sales goals and follow the Customer 1st strategy to ensure top-notch service. Responsibilities include helping customers, knowing department products, recommending items, and upholding food safety and safety protocols with attention to temperature control and quality standards.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Know products in the department and respond to questions with helpful recommendations.
• Suggest grocery items and inform customers of specials to meet their needs.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide customers with fresh products they ordered.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude at all times.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Reinforce safety programs by following procedures and reporting unsafe conditions.
• Inspect equipment and report items in need of repair.
• Notify management of accidents involving customers or employees.
• Report safety risks, issues and illegal activity including theft or fraud.
• Must be able to perform essential job functions with or without reasonable accommodation.

Skills

Stress management

Basic math

Communication skills

Job description

Kroger Co. is seeking a customer-focused team member to create an outstanding shopping experience and maintain a safe, clean environment.

You will assist the department manager in achieving sales goals and follow the Customer 1st strategy to ensure top-notch service. Responsibilities include helping customers, knowing department products, recommending items, and upholding food safety and safety protocols with attention to temperature control and quality standards.