Night Shift Crew Member: Close with a Smile

Wendy's; Birmingham (AL); On-site; USD 12,000 - 18,000; Full time

Job summary

Wendy's in Birmingham, AL is seeking a Closing Crew Member to join a friendly, fast-paced team. You’ll be on the front lines, taking orders, handling drive-thru, and helping prepare and finalize meals to finish the day strong.

You’ll contribute to a welcoming environment with solid social skills, reliability, and a willingness to learn. Training is provided, and the role offers the experience of working in a busy restaurant while delivering quality food and great service to customers.

Qualifications

• Must be able to stand for long periods.
• Able to handle a fast-paced environment and multiple tasks.
• Willingness to learn and follow policies and procedures.
• Flexible availability, including evenings and late shifts.

Skills

Friendly demeanor

Customer service

Teamwork

Multitasking

Tools

Headset

Job description

As a Closing Crew Member, please be prepared to stay until 1:00am to finish all closing duties!

Families come in all shapes and sizes. And that includes the Wendy’s family - the people you work with as a Wendy’s Crew Member.

The stuff you want - like fun people, quality food, a schedule to meet your needs, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they’d expect from a fast food place. No doubt you do the first two already. We can teach you the third!

Our burgers are square, which means we don’t cut corners. So hopefully, neither do you.

• Your natural friendliness is just one of your talents.
• You can handle a lot of stuff and not wig out.
• You’re good with being on drive-thru one shift and making fries the next.
• You like making customers happy. For real.

What you bring to the table:

• Solid social skills - you act like your grandma is standing behind you (at least while you’re at work).
• You see whatever’s low - ketchup, straws, cups - and you fill it back up.
• You pitch in and help your crew and customers -
• You take and receive direction like a pro.
• You want to learn something new and be a part of something good.
• If something doesn’t seem right, you make it right.

Physical Elements

• Ability to stand for long periods
• Frequent bending, kneeling, lifting (25 - 50 pounds)

Equipment Use

• Ability to use Headset to take customer orders or to take or give direction
• Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)

Performance Elements

• Come to work promptly and regularly
• Take direction and work well with others
• Accomplish multiple tasks within established timeframes
• Concentrate and perform duties accurately
• Learn and apply policies and procedures
• React to change productively and handle other tasks assigned
• Ability to complete all applicable training programs

Working Conditions

• Fast-paced environment that may involve exposure to noise, heat, cold or other elements

The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.