Mid-Day Crew Member: Fast-Paced, Customer-Focused Team

Wendy's; Birmingham (AL); On-site; USD 15,000 - 21,000; Part time

Job summary

Wendy's in Birmingham, AL is seeking a Mid-Day Crew Member to support a fast-paced restaurant. Shifts typically run from late morning to early evening, with on-the-job training and opportunities to learn every facet of restaurant operations.

As part of the Wendy's family, you will bring a friendly, can-do attitude, stock supplies, assist customers, and follow directions from supervisors. You should be reliable, able to stand long, and stay calm under pressure.

Qualifications

• Solid social skills and customer-friendly approach.
• Able to identify items low in stock and restock promptly.
• Willing to pitch in and help teammates and customers.
• Take and receive direction like a pro.
• Eagerness to learn new tasks and improve.
• Able to recognize and fix issues promptly.

Responsibilities

• Come to work promptly and regularly.
• Take direction and work well with others.
• Concentrate and perform duties accurately within timeframes.
• Learn and apply policies and procedures.
• React to change productively and handle other tasks assigned.
• Complete all applicable training programs.

Skills

Social skills

Restocking

Teamwork

Follow directions

Learning

Problem solving

Tools

Headset

Restaurant equipment

Job description

As a Mid-Day Crew Member, your shift will start at as 11:00am and end at 7:00pm.

Families come in all shapes and sizes. And that includes the Wendy’s family - the people you work with as a Wendy’s Crew Member.

The stuff you want - like fun people, quality food, a schedule to meet your needs, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they’d expect from a fast food place. No doubt you do the first two already. We can teach you the third!

Our burgers are square, which means we don’t cut corners. So hopefully, neither do you.

Your natural friendliness is just one of your talents.

You can handle a lot of stuff and not wig out.

You’re good with being on drive-thru one shift and making fries the next.

You like making customers happy. For real.

What you bring to the table:

Solid social skills - you act like your grandma is standing behind you (at least while you’re at work).

You see whatever’s low - ketchup, straws, cups - and you fill it back up.

You pitch in and help your crew and customers -

You take and receive direction like a pro.

You want to learn something new and be a part of something good.

If something doesn’t seem right, you make it right.

Physical Elements

Ability to stand for long periods

Frequent bending, kneeling, lifting (25 - 50 pounds)

Equipment Use

Ability to use Headset to take customer orders or to take or give direction

Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)

Performance Elements

Come to work promptly and regularly

Take direction and work well with others

Accomplish multiple tasks within established timeframes

Concentrate and perform duties accurately

Learn and apply policies and procedures

React to change productively and handle other tasks assigned

Ability to complete all applicable training programs

Working Conditions

Fast-paced environment that may involve exposure to noise, heat, cold or other elements

The Wendy’s Story
First of all, yes, Wendy is a real person. And a pretty special one, being the daughter of our founder Dave Thomas. Today, she is one of the most involved and successful franchise owners in the Wendy’s enterprise. We think Dave would be proud. Back in 1969, he looked around at all other hamburger joints and was like, “Nah. People deserve better.” At the time, other quick-service restaurants were using frozen beef and mass-producing food. Not Dave. His approach of serving fresh, made-to-order hamburgers changed the game. And his can’t-stop-won’t-stop commitment to making customers happy drives everything we do today.